Project Manager - Vancouver, Canada - Alida

Alida

Verified Company

Vancouver, Canada

4 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About Alida

Alida believes in a world where customers are respected as the ultimate source of truth. Because knowing the whole truth about your customers—even the parts that are hard to hear—can help companies make better decisions that drive longterm customer loyalty and growth.

That's why Alida created its Total Experience Management Platform; a comprehensive CX solution powered by a highly-engaged, verified, always-on community of your most engaged customers that fuels sustainable business impact.

With Alida, innovative companies like HBOMax, Adobe, Lululemon and LinkedIn can anticipate their customers' ever-evolving needs to make better decisions, build long-term relationships, and grow businesses that stand the test of time.

Over 176 million people globally have used Alida's Total Experience platform to inform over 60,000 customer experiences initiatives.

The Project Manager plays a critical role in enabling the Product and Engineering Teams to deliver on its commitments in support of the overall product strategy at Alida.

This role works in lockstep with Product Management, Engineering, and UX to bring focus and drive the strategic product delivery process forward.

As a Project Manager you will be responsible for ensuring early scoping, planning, innovation, execution, control, and closeout of all feature development for the teams you support.

You will be hands on with the product and driving multi-team projects with strict deadlines.

You will be working with the Product and Engineering Managers to ensure prepared backlogs that are prioritized and groomed, the Engineering Team has estimated the sprint ahead, the active sprint has strong support on any impediments allowing the Engineering Teams you support to execute on deliverables effectively.

As a Project Manager, you'll have the opportunity to work with the entire product team and lead projects critical to Alida's long-term success.

Responsibilities:

Create necessary project schedule and planning documents, including but not limited to: effort estimates, resource requirements, and risk management plans Establish project milestones and iterations based on risk and priority analysis
Drive the quarterly roadmap planning processes with Product and Engineering
Work with other Project Managers, Product Managers, and Technical Leads to monitor progress and coordinate project and feature dependencies across teams and departments
Actively monitor project progress, track outstanding issues and risks, chair project meetings, follow up on action items, and provide timely project status updates to the management team
Assist in the creation and coordination of features across Agile scrum teams
Perform the role of scrum master for one or more scrum teams: facilitate sprint planning, daily standups, sprint reviews, and retrospectives Coach these scrum teams to a higher level of selforganizing maturity, at a pace that is sustainable and comfortable for the team and organization
Facilitate decisionmaking moments, even during difficult times, and to summarize those decisions, with rationale and assumptions, when communicating them to a wider audience
Continuously evolve software project management processes to ensure an efficient project life cycle
Coordinating across departments to ensure successful feature roll out based on planned releases

Does this sound like you?:

Enjoy seeing work carried out to completion, and getting projects over the finish line
The ability to visualize project progression and anticipate and avoid risks to project success
Motivated by seeing teams thrive, and in helping them achieve success through continuous improvements
Ability to suggest ways forward and get consensus during difficult conversations Can grow trust from stakeholders, partners, and team members, with openness and transparency
Experience working in complex, multiproject, multiteam and multisite environments
Can address and navigate conflict with poise and fairness and knows when to elevate issues Good understanding of the Software development process and its project planning challenges
Selfmotivated and proactive with exceptional organizational skills
3+ years of experience in a software project management role, preferably in a SaaS product company
Previous experience as a Scrum Master on several teams
Previous experience in roles related to Software Development, Releases, Maintenance and 3rd party programs
Postsecondary educational degree in Computer Science, Software Engineering, or a combination of related education and experience.

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The Good Stuff:

- + Amazing growth and learning opportunities with a fast-growing Canadian SaaS company that is a world leader in its industry
- + Best-in-class benefits for you and your family
- + Paid vacation with extra personal days and flexible work environment
- + Great work-life balance with a focus on employee wellness
- + Recognized as a Great P