Sales Executive - Toronto, Canada - Silver Hotel Group
Description
Sales Executive
What We Offer
- Work with likeminded team members who are passionate about their work and keep things fun, every day
- Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)
- A fastpaced environment in an exciting industry, where you get the chance to meet people from all over the world. It's a good place to be right now
- Education Reimbursement for you (and your children)
- RRSP Matching Program
- Annual Wellness Credit
- Team Member Referral Program
- Leadership Development
- Team Building Events
- Culture of Recognition Program
- Hotel Stay Discounts
Key Responsibilities:
- Prepare proposals and contracts as required by the Regional Director of Sales (RDOS) ensuring deadlines are met (guaranteed 24hour period);
- On behalf of RDOS, creates inquiry/prospect booking in Delphi (and alternative property booking system);
- Handles inquiries and ensures full attention to detail is provided;
- Prepare corporate negotiated rate agreements and record corporate negotiated rate accounts into Delphi with monthly volume account production;
- Completes competitive rate shop calls for all required market segments;
- Maintains full product knowledge of portfolio competitive hotels;
- Liaise with Brand associates and incoming leads;
- Prepares site inspection communication and VIP notice to On-Property Sales Executives or appropriate departments for execution;
- Distributes leads from different platforms/channels to the appropriate Seller;
- Manages, converts, and distributes Definite business contracts to appropriate hotels;
- Prepares daily, weekly, monthly, quarterly and annual reports as required;
- Manges and converts inbound sales inquiries from all channels and passes new leads developed through contacts to appropriate team members;
- Assists in implementing promotional projects in assigned market areas to increase sales volume and profitability;
- Organizes sales blitzes by creating targeted lists, cold calls for appointments, sets appointments, and maps logistics;
- Assists sellers with registering for trade shows and other related events; organization of flights, hotel accommodations, and or transportation for outoftown events;
- Point of contact for new closed business and inhouse bookings, as required;
- Manage/update Delphi templates;
- Acts in the capacity of RDOS in their absence;
- Prepares and manages department expenses and annual event budgets;
- Coordinate and perform administrative duties for Silver Hotel Group home office including (but not limited to) purchasing, reimbursements, coordinating home office social calendar, and managing activities;
- Perform other reasonable job duties as requested by the RDOS, VP of Sales & Marketing, or SHG Executive Management
What We are Looking for...
- Hospitality experience or comparable sales experience, hotel environment preferred;
- Proven experience maintaining guest/client relationships;
- A diploma or degree in Hospitality Management or Business is a definite asset;
- Demonstrated ability to interact in a team environment with several divisions/departments;
- Excellent communication skills (written, verbal, listening);
- Strong computer skills, with knowledge of Microsoft Office and Hotel Property Management Systems, is an asset;
- Organized, resultsorientated, proven time management skills and ability to work under pressure;
- Thrives in a fastpaced environmentmaintaining composure and objectivity with guests and team members;
- Interacts/Communicates with guests, the public, and hotel teams. Speaks confidently in public and facilitates presentations;
- Available to work varying shifts (morning, afternoon, some evening, and weekends may be required), and overtime as required;
- Must be legally authorized to work in Canada.
About Novotel Toronto Centre
The Novotel Toronto Centre is currently closed with a planned reopening in Summer of 2023. The Hotel is nestled in the historic district of Old Town Toronto. At Novotel Toronto Centre variety of services makes any stay exceptional with a true European touch.
The Hotel is minutes from Toronto's major attractions, theatre and concert facilities, Harbourfront, and a myriad of shopping and dining options.
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Our unique bedding is a major asset in all 262 rooms of the hotel.Café Nicole & Lounge Bar serves dishes from our simple yet generous menu refreshed in line with the seasons in our comfortable stylish setting.
It's a 4-star comfort in the heart of the St. Lawrence Neighborhood with cobblestone streets and gastronomical international treats from the market.About Us
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges
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