Program Service Assistant, Mental Health - Toronto, Canada - Humber River Hospital

Humber River Hospital

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Profile:

Build your career at the hospital that is building for the future
Humber River Health is committed to revolutionizing patient care for our diverse community.

We are looking for exceptional individuals to join our great team:
people who share our passion to deliver excellent, expert, patient-focused care. The Hospital is formally affiliated with both the University of Toronto and Queen's University.

Right now, we are looking for a

Program

Assistant to provide Administrative & Project related support to Mental Health & Addictions Program (MH & A).

Reporting Relationship:
Program Director of Mental Health & Addiction

Location:
Humber River Hospital - Wilson Site

Hours of Work:
Days, occasional evenings/weekends

Employee Group:
Non-union

Position Responsibilities:

Support all aspects of administrative support to the MH&A program leadership team
Provide coordination to local mental health projects, as required
Develop processes for issues management to ensure timely response to incoming requests/issues from internal and external stakeholders
Redirects communication within the hospital when receiving information as the point person for the MH&A Program
Provide strategic support to advance the priorities of the MH&A Program Leadership
Establish meaningful relationships with peers, colleagues, and multiple internal and external stakeholders that will advance the MH & A Program portfolio
Disseminate information identified as critical for the advancement of policy formation, process development and enhancement of public communications within the MH & A Program portfolio, across portfolios, and between the MH & A Program portfolio and external partners (e.g. OHT/MOHLTC)
Completes administrative payroll and schedules.
Coordinate calendars, organize meetings, and prepare supporting documents (e.g. minutes, agendas, presentations) for the departmental leadership team to support program activities
Lead coordination of internal and external educational events: send notices, coordinate event registrations and receive payments, complete attendance reports and outstanding invoices; arrange catering, audio visual setup, room setup, venue logistics, parking, answering questions
Administer departmental user rights in technology systems
Track departmental supplies inventory and order supplies to anticipate department needs
Coordinate office equipment repair and maintenance schedule
Other project duties as assigned

Qualifications:

Minimum three (3) years of recent experience providing administrative support, or project management support. Healthcare experience preferred.
Graduate of a recognized postsecondary education in Business Administration, or related field, preferred.
Extensive knowledge of hospital processes, as well as legislation, policies, and procedures that affect hospitals
Utilizes high level of judgment and discretion when dealing with confidential or sensitive matters
High degree of attention to detail to ensure accuracy in deliverables
Adapts to changing priorities and manage change involving multiple stakeholders effectively
Maintains a positive attitude and strong work ethic while managing competing demands
Completes a multitude of tasks simultaneously within targeted timelines in an organized and efficient manner
Extensive knowledge of Microsoft Word, Excel, PowerPoint, Visio, Windows, MS Project, Internet and Outlook
Experience with Zoom/MS Teams preferred

Applicants may be required to successfully complete full administrative testing, including typing speed, MS Office.
**Please be advised that in order to be eligible for employment at Humber River Health, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series); AND have received the final dose of the COVID-19 vaccine at least 14 days prior to the hired employee's first date of employment Medical exemptions or any other kind of requested exemption based upon the Hospital's obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis