Customer Service Representative - Mississauga, Canada - Weir Group

Weir Group

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Customer Service Representative - Comminution

Weir Minerals Canada

Mississauga, ON

Hybrid

Purpose of Role:

The Customer Service Representative is responsible for providing exceptional customer service to internal and external customers, along with receiving and verifying orders for Weir products and services.

They will offer internal support to the management of the Office & Facility.

Why choose Weir:

Be part of a global organization dedicated to building a better future: At Weir, the growing world depends on us.

It depends on us constantly reinventing, quickly adapting and continually finding better, faster, more sustainable ways to access the resources it needs to thrive.

And it depends on each of us doing the best work of our lives. It's a big challenge - but it is exciting.

An opportunity to grow your own way: Everything moves fast in the dynamic world of Weir. This creates opportunities for us to take on new challenges, explore new areas, learn, progress and excel. Best of all, there is no set path that our people must take.

Instead, everyone is given the support and freedom to tailor-make their own career and do the best work of their lives.

Feel empowered to be yourself and belong: Weir is a welcoming, inclusive place, where each individual's contribution is recognized and all employees are encouraged to innovate, collaborate and be themselves.

We continually focus on people and their wellbeing. We believe in fairness and choose to be honest, transparent and authentic in everything we do.

Key Responsibilities:

Focus Area: Provide pricing and parts availability, as well as relevant product information to internal and external customers, responding within customerspecified deadlines
Focus Area: Resolve customer's issues directly; liaison between manufacturing, supply chain, engineering and customer
Focus Area: Handle service quotations, orders and closure
Safety First: Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world class safety culture.

Job Knowledge/Education and Qualifications:

25 years of customer service experience
SAP experience

Founded in 1871, Weir is a world leading engineering business with a purpose to make mining operations smarter, more efficient and sustainable.

Thanks to Weir's technology, our customers can produce essential metals and minerals using less energy, water and waste at lower cost.

With the increasing need for metals and minerals for climate change solutions, Weir colleagues are playing their part in powering a low carbon future.

We are a global family of 11,000 uniquely talented people in over 60 counties, inspiring each other to do the best work of our lives.

For additional information about what it is like to work at Weir, please visit our

Career Page

and

LinkedIn Life Page

Weir is committed to an inclusive and diverse workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or any other legally protected status._

minerals

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