IT Field Services Technician - Quebec City, Canada - CBI Health
Description
Bilingual IT Field Services Technician
CBI Health is Canada's leading community healthcare provider, and our passionate team is at the heart of what we do.
heart, respect, reliability, teamwork and innovation.
Along with mentoring and continuous learning opportunities to help advance your career, we are building a culture of inspiration, recognition and celebration for the meaningful work our team does every day, all across the country.
Join the new CBI Health and find where your better begins.About this opportunity
The IT Field Services Technician will be responsible for providing hands-on technical support to our remote Home Health and Rehabilitation Clinic sites.
The IT Field Services Technician ensures that seamless and efficient operations of our IT infrastructure at the site level, while supporting our staff in achieving their objectives.
Take an inside look at what you'll do each day:
- Travel to remote sites to perform routine maintenance, installations, and troubleshooting.
- Provide onsite IT support at field locations by resolving technical issues related to hardware, software, and network systems.
- Collaborate with the central IT team to implement IT related projects and initiatives pertaining to renovations, acquisitions and internet rollout, etc.
- Ensure compliance with IT policies and procedures across all sites.
- Assist in the management of IT assets, including deployment, tracking, and decommissioning.
- Provide training and guidance to endusers on IT best practices and system usage.
- Assist the ServiceDesk team with general ticketing inquiries by responding promptly to IT support tickets and providing timely solutions.
- Document all actions and report on service performance metrics.
- Coordinate with the Manager, IT Field & Vendor Services for effective and timely execution of projects and support issues.
- Stay updated on new technology and suggest improvements to existing IT processes and infrastructure.
Here's what you'll need to be successful:
- Bachelor's degree in Information Technology, Computer Science, or related field.
- Minimum of 2 years of experience in an IT support role, preferably with experience in remote site support.
- Proficient in troubleshooting hardware and software issues.
- Excellent problemsolving skills and ability to work under pressure.
- Strong communication in both English and French.
- Willingness to travel extensively to remote sites.
- Valid driver's license and functioning vehicle
What CBI Health offers you
- Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits, paid 100% by the employer
- Hybrid working environment
- Supports worklife balance and focus on quality of life
About Us
For millions of Canadians, CBI Health is where better begins.
We are Canada's leading community healthcare provider, reliably delivering innovative rehabilitation and home care programs that help our clients achieve their health goals.
With 250+ locations and supporting more than 800 communities, people are at the heart of what we do.Every day, all across the country, our 13,000 staff work together to make a meaningful difference in our clients' lives and help shape healthcare for the better.
Learn more at
CBI Health is proud to be recognized by Deloitte as one of
Canada's Best Managed Companies for the 15th year in a row.
A huge thank you to all our team members, whose dedication, passion, and innovation have enabled us to achieve this recognition year after year.
Technicien des services de TI sur le terrain
CBI Santé est le principal fournisseur de soins de santé à la communauté au Canada, et notre équipe passionnée est au cœur de ce que nous faisons.
passion, respect, fiabilité, travail d'équipe et innovation.
En plus des opportunités de mentorat et de formation continue pour vous aider à faire progresser votre carrière, nous bâtissons une culture d'inspiration, de reconnaissance et de célébration pour le travail significatif que notre équipe accomplit chaque jour, partout au pays.
Rejoignez le nouveau CBI Santé et trouvez où être mieux commence pour vous.À propos de cette opportunité
Le technicien des services sur le terrain de la TI sera responsable de fournir un soutien technique pratique à nos établissements de santé à domicile et de réadaptation.
Ce rôle comprend la prise en charge du matériel et des logiciels, ainsi que des capacités de gestion de projet.
More jobs from CBI Health
-
Care Manager
Ottawa, Canada - 6 hours ago
-
Personal Support Worker- Jane/keele/finch Area
Toronto, Canada - 1 week ago
-
Kinesiologist - Courtenay, Bc
Courtenay, Canada - 3 weeks ago
-
Personal Support Worker- Collingwood
Collingwood, Canada - 3 weeks ago
-
Kinesiologist
New Glasgow, Canada - 1 week ago
-
Administrative Associate
Nanaimo, Canada - 1 week ago