Hospitality Manager - Waterloo, Canada - GolfNorth

GolfNorth

Verified Company

Waterloo, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Grey Silo Golf Club

Location: 2001 University Ave East, Waterloo

Department:
Hospitality

Reports To:
General Manager

Classification:
Full-Time (52 weeks)

Salary commensurate with experience

Summary:

The Hospitality Manager is responsible for the management and operations of all aspects
and areas of the Food and Beverage service. The Hospitality Manager is also responsible
for all aspects of planning, coordinating and execution of activities related to external
event bookings including Weddings, Meetings, Conferences, Receptions and Holiday
Parties

Responsibilities:

Responsible for all functions and duties related to the management and

- operations of the facilities food and beverage service

Monitor Labour and Food costs, revenue goals and the expenses for the food

- and beverage department

Direct and assist in the development and implementation of innovative

- promotional and sales initiatives

Develop a Policies and Procedures manual for the food and beverage

- department

Engage new external contacts to increase event bookings and revenue; provide

- prompt and detailed responses to all external inquiries

Negotiate contracts and book events space, arrange food and beverage, and

- oversee set-up, to meet expectations of event organizer(s)

Create and maintain positive working relationships with all primary event contacts

- through the pre-planning stages leading up to a special event delivery

Oversee the special event delivery, be visible and available to the onsite event

- contact along with facility staff for issues/adjustments that may arise

Promptly seek feedback from primary event contact through followup and

- ensure accurate invoice details prior to final invoice preparation and delivery

Monitor productivity and payroll on a daily basis to ensure budgets are followed

- at all times

Provide leadership and support for all food and beverage staff
Provide assistance and feedback for all food and beverage menus
Ensure ongoing measures are taken to deliver and maintain high levels of

employee satisfaction

Ensure compliance with provincial and territorial liquor legislations and

regulations

Responsible for interviewing, hiring, training and scheduling food and beverage

staff

Organize and maintain staff incentives
Responsible for marketing and advertising (Social Media) projects pertaining to

- food and beverage

Responsible for opening and closing the clubhouse
Responsible for handling cash and floats
Provides a professional image at all times through appearance and dress

Qualifications:

Proven Food and Beverage & Event management experience (min. 3 years)
Working knowledge of various computer software programs and filing sharing

- (MS Office, Google Drive, POS, iPads)

Ability to spot and resolve problems efficiently
Ability to delegate and multitask
Communication and leadership skills
Up to date with food and beverages trends
Ability to manage personnel and meet financial targets.
Guestoriented and serviceminded

To Apply:

Please submit your resume and cover letter to Chris Moreby at

Job Posting
Grey Silo
requires an outgoing leader with a vision of providing the best possible
hospitality experience to clients. Mentoring, directing and leading a team of service
minded individuals in a fast-paced environment will prove to be both rewarding and
enjoyable.***Grey Silo is part of the GolfNorth Properties family of courses offering competitive wage
packages, an incredible work environment, golf privileges, food plan and career
advancement opportunities.