Laser Field Service Technician - Richmond Hill, Canada - MC Machinery Systems, Inc.
2 weeks ago
Description
DESCRIPTION
As a Field Service Technician you will utilize customer communication skills, and the mechanical and electrical knowledge to repair, troubleshoot, modify and test complex technical problems on Mitsubishi Machining products.
We train the right people for a successful career in the machinery industry and pride ourselves on employee longevity and customer retention.
ESSENTIAL RESPONSIBILITIES**- Travel to customer locations to diagnose complex technical problems and perform on-site repair
- Examine machines mechanically and electrically in order to perform repairs by dismantling machines and rebuilding as needed
- Diagnose technical problems and troubleshoot via telephone
- Communicate professionally and effectively with customers
- Effectively interpret schematics and block diagrams to analyze and troubleshoot problems
- Document in detail product problems and resolutions
- Other duties as assigned
KNOWLEDGE, SKILLS AND ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Working knowledge of how to read mechanical drawings and wiring diagrams
- CNC programming skills a plus
- Ability to operate computer using windows operating systems
- Excellent oral and written communication skills
- Ability to work in a fast paced, team environment
- Extensive travel necessary, current valid drivers' license required
EDUCATION AND EXPERIENCE
- 2 year Electronic or Technical Degree
- Experience as field service in the machine tool industry a plus
- Skilled in Electrical measurement and inspection techniques. (Voltmeter, Oscilloscope and other measurement equipment)
- Experience in troubleshooting and repairing mechanical problems
- Skilled in mechanical measurement and inspection techniques (Dial Indicators, Micrometers, and Calipers)
WORKING CONDITIONS
Job operates mainly indoors, but is exposed to changing weather conditions, such as extreme hot or cold, rain, sun, wind, etc.
PHYSICAL REQUIREMENTS
This job requires very frequent bending at the waist, twisting of the upper body, standing, speaking and hearing and frequent kneeling.
Requires frequent lifting and carrying of 1-10 pounds, recurrent lifting of 11-20 pounds and occasional lifting and carrying of 21-50 or more pounds.
Also requires constant pushing and pulling of 1-50 pounds and infrequent pushing and pulling of over 50 pounds with the aid of handcarts or other wheeled devices.
Good visual and color acuity are a must to perform this type of job.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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