Accounts Receivable Specialist - Toronto, Canada - Quench USA, Inc
2 weeks ago
Description
Specific Job Function:
- Reconcile customer disputes as they pertain to payment of outstanding balances.
- High volume phone calls to assigned delinquent customers.
- Provide considerate customer service to reps and sales team.
- Participate in department enhancement, streamlining processes and procedures.
- Initiate credits to clear internal billing errors.
- Organize collections workload according to the number of delinquencies and reconciliations.
- Excellent communication and proofreading skills.
- Demonstrated ability to work as a team player and take direction from team members.
Requirements:
Key Skills and Qualifications:
- College degree preferred but not required; however, with relevant experience.
- Have customer service and experience in credit or collections
- Excellent verbal and written communication abilities
- Ability to prioritize and manage multiple responsibilities'
- Highly organized and detailoriented
- Team player
- Willingness to learn
Education:
Preferred
- Associates or better in Accounting or related field
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