Housekeeping & Security Manager - Ottawa, Canada - RA Centre

Description

The Manager, Housekeeping and Security is a hands-on position that leads and motivates a team tasked with ensuring consistent high standards of cleanliness and service throughout the RA Centre, directs the security functions, including physical security and safety of employees, facilities, and assets.

This position will be required to work a variety of shifts, including evenings and weekends to meet the needs of business operations.

• The manager is responsible for planning and implementing the housekeeping program, which includes defining corporate standards and checklists,
• Responsible for managing the CCTV security system, key control and traffic control on the property as needed,
• Receives all Accident/Incident reports, compiles data, investigates security issues, provides report on data and develops risk mitigation strategies,
• Manages contracts with external companies for the purchase of supplies and puts in place an effective inventory control program for all supplies, including working with RA designated partners,
• Establishes, implements and maintains security protocols for the Association including but not limited to access control of building through opening and closing procedures,
• Defines and coordinates schedules for all full time and part time Housekeeping staff,
• Ensures Housekeeping staff meets all Occupational Health and Safety requirements including the updates for SDS within the building,
• Represents the Association on the Joint Health and Safety Committee,
• Ensures the facility and all equipment meets established safety and cleanliness standards,
• Assists the Director, Facilities and Assets Management to develop the Annual Operating Budget. Puts in place strategies to achieve targets,
• Works with all other service units in a professional and courteous manner,
• Ensures compliance with the waste, recycling and compost program. Coordinates with waste contractor as required,
• Manages event parking and traffic control,
• Manages the schedule which includes daytime, evening and weekend coverage as required to support a 24hour,7day per week operation; and
• Fulfills the Prime on Duty duties for the Department and organization as required.

• Develops action plans to ensure continuous growth of departmental staff members, provide performance feedback through periodic oneonone reviews, coaching, progressive discipline where warranted.
• Promotes Team engagement, strategy and goal setting by providing direction, support and guidance.
• Applies best practices when selecting and hiring new staff.
• Adheres to the Collective Bargaining Agreement where appropriate.
• Supports administrative requirements (payroll, sick and vacation tracking, WSIB, etc.) as required.
• Instills a culture of teamwork, collaboration and problem solving within the Housekeeping team within the broader RA staff community

• Performs other related duties as assigned by the Director or members of the Executive team to assist the Association.

• ORFA CRFP or BOMA FMA designation and general housekeeping and security regulations are an asset.
• Certification in Facility Housekeeping and Sanitation is an asset.
• Obtain Certification 2 under the Occupational Health and Safety Act and WHMIS and keep current is essential. REQUIRED
• Obtain and maintain uptodate CPR with AED and First Aid certification is essential.
• Minimum 3 years' experience in Managing staff in a unionized environment is essential.
• Knowledge of CCTV and card access systems is desirable.

• Physical Requirements of the job include: long periods of walking in a spacious facility; ability to lift up to 50 lbs; pushing and pulling required for machine cleaning floors, carpets, showers and other areas; bending and twisting; exposure to extreme conditions ( heat or cold); exposure to chemicals such as those used in cleaning solutions

• Diploma in Recreation Facilities Management, Property Management or equivalent is an asset. Previous experience also taken into consideration.

• Excellent communication and organizational skills.
• People orientated and ability to work in a fastpaced, dynamic environment.
• Team player.
• Proficiency in both official languages an asset
• Proficiency with Microsoft Office programs (Word, Excel, Powerpoint, Outlook)

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Onsite gym
• Onsite parking
• Paid time off
• RRSP match
• Vision care

• Day shift
• Evening shift
• Monday to Friday
• Weekend availability