Front Desk Receptionist - Fergus, Canada - RLB LLP

RLB LLP
RLB LLP
Verified Company
Fergus, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description
Our client in Fergus is looking for a part-time Front Desk Receptionist to join their team


Responsibilities

  • Provide excellent customer service inperson, via the telephone and online
  • Act as a resource for members, tenants, visitors and contractors to maintain compliance with applicable rules, regulations and laws
  • Retrieval and processing of daily mail, including special mailers
  • Collect and process payments (cash and digital)
  • Receive and process action forms
  • Process construction forms as required, and coordinate applicable meetings
  • Coordinate meeting hall bookings
  • Maintain the customer relationship management system on a daily basis
  • Coordinate with event committees as needed
  • Monitor surveillance cameras, grounds, IDs, tags, and keys/FOBs according to internal procedures
  • Administration and tracking associated with seasonal members
  • Order and maintain office and cleaning supplies
  • General administrative tasks
  • Act as a backup to the Office Coordinator, as necessary

Skills & Requirements

  • Excellent communication, interpersonal skills
  • Ability to multitask, maintain a high level of organization and problem solve
  • Proficiency with Microsoft Office suite and CRM software
  • Ability to work independently
  • Working knowledge of web management and social media
  • Working knowledge of local zoning bylaws, the Ontario Residential Tenancies Act or the Ontario NotforProfit Corporations Act, is an asset
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