Academic Program Advisor - Hamilton, Canada - McMaster University

McMaster University

Verified Company

Hamilton, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Schedule
Monday-Friday, 8:30am-4:30pm.

Education Level
3 year Community College diploma in Office Administration or related field.

Career Level
Requires 3 years of relevant experience.

Unit Description:

The Department of Mathematics and Statistics is a large department in the Faculty of Science, we are seeking an Academic Program Advisor to support our undergraduate programs.

This role is the first point of contact for the department and is responsible for providing undergraduate students with accurate and concise academic information.

The Academic Program Advisor also provides administrative support for the undergraduate functions of the department.

Job Summary:

Responsible for providing academic advice at a program or department level which requires a thorough knowledge of program or department regulations as it pertains to course and program requirements.

Also responsible for providing administrative support for a program or department.

Purpose and Key Functions:

Identify and analyze problems with the program and prepare recommendations for review and approval.
Collect, analyze, assess, and summarize information relevant to the decision making process and develop recommendations for final approval and implementation.
Advise registered and prospective students of program options and requirements which requires maintaining knowledge of course and program curriculum.
Ensure that students understand that all course and program selections adhere to established academic, prerequisite, and graduation requirements for the program.
Assess student priority for limited registration in courses and provide suitable alternatives to meet degree requirements.
Provide students with information regarding program policies and information about program requirements.
Investigate questions and resolve problems concerning program, curricula, and admissions.
Act as a mediator between faculty and students when dealing with various issues such as special accommodations, scheduling conflicts, and grades.
Gather and compile information required for a variety of documents and reports such as program accreditation, enrolment, and degree audits.
Write a variety of documents such as correspondence, reports, and procedure manuals.
Contribute to the development of student surveys and disseminate surveys to applicable groups.
Monitor budgets and reconcile accounts. Complete financial forms including travel expense reports, electronic cheque requisitions, purchase orders and journal entries.
Develop marketing and advertising brochures for a variety of purposes, functions, and events.
Promote the program to visitors and representatives both internal and external to the University.
Represent the program at various recruitment events.
Create content for the program website. Update information and maintain the website.
Plan and coordinate a variety of departmental events and activities.
Prepare and work in consultation with faculty and staff to coordinate the program timetable. Ensure that there are no conflicts with student timetables and work with the Office of the Registrar to resolve course conflicts.
Update and maintain information in a variety of databases and spreadsheets.

Supervision

Ensure adherence to quality standards and procedures for shortterm staff and volunteers.
Provide orientation and show procedures to others.

Requirements:

3 year Community College diploma in Office Administration or related field.
Requires 3 years of relevant experience.

Assets:

Experience in an undergraduate program office.
Knowledge of the courses and programs offered by the Department would be an asset
Experience with MOSAIC
Strong computer skills in a variety of software, including Microsoft Office and be comfortable working with technology and learning new software/programs.
Must have excellent interpersonal skills and written and oral communication skills as there will be daily interaction with faculty, students, applicants, staff, other departments, and members from the external community
Exceptional organizational and time management skills are essential as frequent interruptions will occur. Must have the ability to work under pressure to meet strict deadlines and handle heavy volumes of work during peak periods.
Excellent attention to detail and demonstrate initiative, flexibility and good problem solving skills.
Experience responding to inquiries about undergraduate programs and courses (general program policies and procedures, admissions, and curriculum).

How To Apply

Employment Equity Statement

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the "Dish With One Spoon" wampum agreement.

The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence.

In keeping with its Stat