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    Microsoft Functional Analyst - Toronto, Canada - Thomson Reuters

    Thomson Reuters
    Thomson Reuters Toronto, Canada

    2 weeks ago

    Default job background
    Full time
    Description

    About the Role

    :
  • Responsible for the elicitation, analysis, and documentation of a client's business needs and requirements.
  • Elicits, writes formal specifications, and communicates business requirements between development and client to design and implement business solutions.
  • Develops and improves business processes within the technology and business organizations and understands client requirements, specifying and analyzing these to a sufficient level of detail to ensure clarity of definition.
  • Translates complex business requirements into technical solutions as required.
  • Makes technical solution recommendations to meet requirements based on understanding of how technical solutions will impact the business and stakeholders as required.
  • Responsible for building and maintaining a relationship with customers.
  • Uses a structured requirements process to assess near-term needs.
  • Adheres to metrics to ensure customer satisfaction and may recommend metrics.
  • Ensures that implementation follows the design.
  • Ensures change management and communication of change to team and/or client is done in a systematic way for complex projects
  • Proactively identifies, recommends, and implements improvements to the process.
  • Develops an in-depth awareness and understanding of multiple Thomson Reuters technologies, products, and services.
  • Participates in short term planning sessions with a client to improve a business process
  • About You:
  • Must have: Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate

    • What's in it For You?
    You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

  • Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
  • Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
  • Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
  • Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
  • Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
  • Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

    • Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

    We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

    Accessibility

    As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

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