Banquet Porter - Toronto, Canada - FAIRMONT

FAIRMONT Toronto, Canada

2 weeks ago

Full time

Description

Company Description

For over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold – the property's exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.

Job Description

To successfully set and prepare banquet floor for meetings and functions as specified by event contracts, resumes, and supervisors in a congenial, friendly, helpful and efficient manner.

Have complete knowledge of the hotel's events, services and facilities
Ensure prompt and courteous service is extended both internal and external customers
Maintain an orderly working environment, inform manager of any deficiencies
To carry out tasks as assigned by your manager or supervisor that pertain to the overall operation of the banquet department
To refresh rooms as assigned by your manager or supervisor
To set up and tear down meeting rooms according to the pre-determined standards of the department and hotel, and direction of your manager
To ensure guest service excels at all times
To ensure guests needs and requirements are carried out with a helpful, and timely manner
To complete all miscellaneous duties as directed by your supervisor or manager that pertain to the operation of the department
To transport all equipment and store in the appropriate storage rooms, in a safe manner
Understand and carry out duties according to all banquet event orders and the instructions for each event
Understand all hotel and guests functions to be able to answer any questions made by any guests
To clean banquet rooms, vacuum, mop and dust as instructed
Ensure fire exits are clean and free of obstructions

Qualifications

Teamwork approach to all duties and helpful attitude with co-workers
Efficient and effective approach to completing all tasks
Fluency in English (written and verbal) a must
Previous experience in banquets in a hotel is preferred
Must be able to lift and transport heavy equipment
Must be able to follow instructions and understand set up diagrams
Excellent problem solving skills required
Must provide a positive and professional demeanor

Additional Information

Visa Requirements: Must provide proof of eligibility to work in Canada.

Job Perks & Benefits:

Complimentary meal in our staff cafeteria each shift
Exclusive discounts at Accor branded properties worldwide with our colleague benefit card
Complimentary dry-cleaning services for your work attire
Learning programs tailored to hone your skills and talents
Opportunities to make a meaningful impact by participating in our Corporate Social Responsibility initiatives, including our Sustainability Committee and Diversity, Equity & Inclusion (DEI) Committee
Career advancement opportunities, with pathways to national and international promotions, the opportunities are limitless
Access to our comprehensive benefits package, including extended health, dental, vision benefits; life and disability insurance; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax-Free Savings Account (TFSA) (for salaried roles)

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