Travel / Cruise Customer Service Representative - Richmond Hill, Canada - UTOvacation

UTOvacation
UTOvacation
Verified Company
Richmond Hill, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
UTOvacation is one of North America's fastest-growing Tour Operators, sending thousands of individuals to Asia, Europe, and South America.

With an A+ rating on BBB coupled with a 4.3/5 rating on TrustPilot, UTOvacation has a proven track record of success and customer satisfaction.

Although we are currently all suffering through a pandemic, the demand for travel in 2021 has begun to pick up and therefore, it is now time to grow, we are looking for an individual to join our team in this hybrid position.


  • Plan and sell transportations, accommodations, insurance and other travel services
  • Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations
  • Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers
  • Book transportation, make hotel reservations and collect payment/fees
  • Deal with occurring travel problems, complaints or refunds

Job Requirements

  • Proficiency in English; knowledge of Manadrian / Chinese is an advantage
  • Exemplary customer oriented approach
  • Ability to present, persuade and communicate effectively
  • Demonstrable ability to handle crises

Job Types:
Full-time, Permanent


Salary:
$35,000.00-$50,000.00 per year


Benefits:


  • Casual dress
  • Onsite parking

Flexible Language Requirement:

  • French not required

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Overtime pay

Work Location:
One location
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