Franchise Adminstrator - Mississauga, Canada - Snap-On Tools of Canada Co.

Sophia Lee

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Sophia Lee

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Description

Position Summary:

Responsible to coordinate with North America franchise administration during and after franchise development. Support the National franchise manager in strengthening the franchise system through well-defined processes, while utilizing specific communications and technology. This position works with franchisee starts, franchisee Assistants, transfers, expansions, renewals, and terminations. The position requires a significant amount of multi-tasking and team interaction in a fast paced, time-sensitive environment. Extreme accuracy in reporting and performing daily activities is essential. This includes coordination with North America's Franchise Administration.


Key Tasks:


  • Monitor franchise system through the lifecycle of a franchisee including new starts, Franchisee Assistants, renewals, transfers and additional franchises
  • Collaborate with legal and asset team on warnings, terminations, litigations, rescissions, and security interest
  • Track Franchisee Referral Incentive Program in accordance with Snapon internal policy.
  • Support company store process
  • Update and maintain Franchise Management Platform database focusing on error free entry
  • Coordinate and communicate with National Franchise Managers, CCC, SecureCorp, Hub, Snapon Credit, field associates and outside vendors to facilitate new starts and ongoing support
  • Search and file new liens and amendments
  • Review executed documents in FranConnect for completeness and accuracy including corporate documentation to ensure compliance
  • Update and maintain reports focusing on error free entry of critical data points
  • Prepare DocuSign documents throughout all processes to ensure accuracy and completion
  • Provide support to franchisees for assignment of corporations upon request
  • Update and maintain Administrators' reports and digital franchisee files
  • Perform related miscellaneous tasks and general administrative responsibilities as assigned

Education and Work Experience Requirements:


  • Bachelor's degree preferred
  • Legal and/or franchise administration experience preferred
  • Ability to work in a team environment, Ability to be highly productive with mínimal supervision
  • Excellent written, verbal communication and customer service skills
  • Strong organizational skills, with ability to multitask. Strong attention to detail.
  • Motivated selfstarter with ability to work well under tight deadlines and high pressure workload
  • Proficient and accurate in typing and data entry skills, including working knowledge of Microsoft Word, Excel, Access and Outlook
  • Ability to recognize and react to pending deadlines. Excellent follow up skills

Job Types:
Full-time, Permanent


Salary:
$70,000.00-$75,000.00 per year


Benefits:


  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off
  • Tuition reimbursement

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Mississauga, ON: reliably commute or plan to relocate before starting work (required)

Education:


  • Bachelor's Degree (preferred)

Experience:


  • Knowledge of Contracts or
Legal Douments: 3 years (required)
Strong Computer Skills: 3 years (required)


Work Location:
In person

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