Franchise Adminstrator - Mississauga, Canada - Snap-On Tools of Canada Co.
Description
Position Summary:
Responsible to coordinate with North America franchise administration during and after franchise development. Support the National franchise manager in strengthening the franchise system through well-defined processes, while utilizing specific communications and technology. This position works with franchisee starts, franchisee Assistants, transfers, expansions, renewals, and terminations. The position requires a significant amount of multi-tasking and team interaction in a fast paced, time-sensitive environment. Extreme accuracy in reporting and performing daily activities is essential. This includes coordination with North America's Franchise Administration.
Key Tasks:
- Monitor franchise system through the lifecycle of a franchisee including new starts, Franchisee Assistants, renewals, transfers and additional franchises
- Collaborate with legal and asset team on warnings, terminations, litigations, rescissions, and security interest
- Track Franchisee Referral Incentive Program in accordance with Snapon internal policy.
- Support company store process
- Update and maintain Franchise Management Platform database focusing on error free entry
- Coordinate and communicate with National Franchise Managers, CCC, SecureCorp, Hub, Snapon Credit, field associates and outside vendors to facilitate new starts and ongoing support
- Search and file new liens and amendments
- Review executed documents in FranConnect for completeness and accuracy including corporate documentation to ensure compliance
- Update and maintain reports focusing on error free entry of critical data points
- Prepare DocuSign documents throughout all processes to ensure accuracy and completion
- Provide support to franchisees for assignment of corporations upon request
- Update and maintain Administrators' reports and digital franchisee files
- Perform related miscellaneous tasks and general administrative responsibilities as assigned
Education and Work Experience Requirements:
- Bachelor's degree preferred
- Legal and/or franchise administration experience preferred
- Ability to work in a team environment, Ability to be highly productive with mínimal supervision
- Excellent written, verbal communication and customer service skills
- Strong organizational skills, with ability to multitask. Strong attention to detail.
- Motivated selfstarter with ability to work well under tight deadlines and high pressure workload
- Proficient and accurate in typing and data entry skills, including working knowledge of Microsoft Word, Excel, Access and Outlook
- Ability to recognize and react to pending deadlines. Excellent follow up skills
Job Types:
Full-time, Permanent
Salary:
$70,000.00-$75,000.00 per year
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Tuition reimbursement
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Mississauga, ON: reliably commute or plan to relocate before starting work (required)
Education:
- Bachelor's Degree (preferred)
Experience:
- Knowledge of Contracts or
Strong Computer Skills: 3 years (required)
Work Location:
In person
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