Accommodation Travel Advisor-remote - North York, Canada - Direct Travel

Direct Travel

Verified Company

North York, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Accommodation Travel Advisor - Remote- Embark on the next step in your career journey with Direct Travel- As a key member of the Accommodations team, the advisor will be responsible for accurately and expediently making hotel reservations within the parameters and payment methodologies of selecting Direct Travel customers.- This role will work closely with Corporate Travel Advisors and report to the Operations Manager.

This is a fully remote position.- Expedition Expectations- Manage hotel reservations by providing thorough and accurate information related to hotel pricing, traveler and client requirements, required amenities

Manage hotel inventory and rooming lists; make both individual and block reservations
Advise clients on hotel regulations and cancellation policies; manage/generate payment for reservations
Effectively manage travel interruptions, issues or changes by acting as the conduit between the traveler/booker and the property
Offer costeffective alternatives and solutions
Remain updated on all aspects relevant to the role through onthejob training and continuing education
Provide excellent customer services to internal and external clients

Passport to Success

Applicants with a Travel agency background is preferred.
Applicants with a background in hotel inventory (hotel operations, in a hotel groups department or background in coordinating crew travel / crew lodging) would be considered
A solid background in customer service is preferred
Proven ability to multitask and exceptional attention to detail
Excellent relationship building skills
Intermediate Microsoft Office skills, including Word, Excel and Outlook
Experience utilizing reporting tools and Adobe Acrobat considered and asset, but not a requirement

Benefits OnboardIn addition to Medical, Dental, and Vision benefits Direct Travel offers an employee rewards and recognitions program, Total Rewards Package which includes Wellness, Sustainability, DE&I initiatives, and Mental Health Support

Our Brand Voyage:
About Direct Travel Direct Travel is an EOE/AA/Veteran/People with Disabilities employer._

If you're ready to chart a new course and advance your career with the valuable moments and travel experiences that await, we welcome you to submit your resume for consideration at Direct Travel.