Account Coordinator - Etobicoke, Canada - Canadian Outdoor Equipment
2 weeks ago
Description
Do you have a passion for the outdoors and seek to share your experience with others ? Are you a rapport builder eager to provide excellent customer service and find opportunities to grow established accounts and inbound business? We are actively seeking a B2B Account Coordinator - Inbound Sales person to be a part of our team- Base & Uncapped Commissions
- Paid professional development
- Medical/Dental/Vision/Life insurance copay
- Additional vacation based on OTE
- Christmas Season time off
- Year end Retention Bonus
- Access to premium camping gear share program
- Demonstrate our core value proposition to develop long standing relationships with established customers to find opportunity to retain and grow customer revenue
- Manage day to day customer service and administration for all accounts
- Take your passion of the outdoors to deliver a compelling sales proposition of our products to close and onboard inbound sales
- Understanding of premium brand products to effectively promote to customers
- Strategize with marketing and sales team on campaigns
- Maintain customer engagement with key accounts
- Create reports that document results of key account focused activities and initiatives
- Manage notes for customers within internal database
- Manage customer assets with web and marketing team
- Manage After Sales Service to accounts including:
- Requests
- Customer learning and purchasing tools
- PK Clinic registration for customer's staff
- Warranties
- Pricing
- Anticipating possible challenges and proactively addressing them
- Managing client records and activities in CRM
3 years experience within a similar Account Coordinator and Inbound Sales role working directly with B2B customers
Diploma or Bachelor Degree in business, marketing or related field
Working within a KPI environment
Proficient in Microsoft Office Suite & CRM
This role is suitable for Canada-based applicants only, who are located or within a short commute to our offices in South Etobicoke.
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