Operations Manager - Toronto, Canada - University of Toronto Press

University of Toronto Press

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Here's what you'll be doing....

Responsible for overseeing the day-to-day production operation of Campus Outfitters.

In collaboration with the External Sales Manager, you'll create efficient strategies, processes and workflows for operations, procurement, vendor management, production, and customer management.

You'll provide collaborative relationships with store management teams, marketing, receiving and eCommerce to provide the best possible service to our customers, creating long term growth and profitability.

Providing excellent team leadership and expert production management are key elements for success in this role.
Working Hours
Normal working hours are 7.25 hours daily, 36.25 hours weekly. A certain amount of overtime will be required from time to time, especially during peak periods. Weekend and evening work may be required from time to time.

Key Responsibilities include:
Production and Workflow Management

Plan and manage daytoday production; ensure high productivity in a safe environment
Coordinate production and order fulfillment including delivery of ordered merchandise
Establish and continuously improve day to day operations by benchmarking and using key performance indicators (KPI's) to measure the results
Ensure daytoday operations run smoothly by overseeing employee performance and offering guidance when needed
Responsible for the all the equipment including maintenance agreements and give input to capital investment planning

Inventory Management

Principle buyer for supplies, production including blanks, and services
Drive accurate inventory management and availability by using tools such as seasonal opentobuy analysis and supplier performance management
Support the creation product range strategies based on analysis of current business performance, market situation and consumer trends
Responsible for the overall inventory accuracy for the unit

Business Process Development

In collaboration with the External Sales Manager, develop strategies to improve: efficiency and reduce cost, order processing, quotations, and production planning
Engage in strategic business planning supporting the External Sales Manager and team
Support the budget planning process including creating budgets and monitoring spending

Team Management

Hire, coach, lead and develop high performing team members
Engage in employee training to improve productivity and performance
Maintain high morale to ensure organizational targets are met
Support organizational culture and lead by example

Education, Qualifications, and Experience:

Postsecondary graduate, or equivalent combination education/experience
Minimum 5 years of production and operations supervisory experience
Proven track record of inventory management

Knowledge, Skills, and Attributes:

Excellent leadership skills and collaborative team player
Expert understanding of product range development including managing margins and inventory; excellent experience in budgeting and annual planning, able to analyze data
Skilled negotiator with excellent interpersonal and communication skills
Energetic and comfortable working in a fastpaced environment
Excellent merchandising sense; fosters creativity in others
Proficient system knowledge and aptitude
Able to work in physically demanding environment and move up to 20lbs
Commitment to continuous learning
Values matter to you. You bring your whole self to work, and you live our values of accountability, innovation, respect, and customer focus

About our Team:

With a bookstore on each University of Toronto campus and strong online presence and ecommerce, the U of T Bookstore provides many important services and products to the university community, including textbooks, general interest books, technology products, and U of T branded clothing, school supplies, and gift products.

About University of Toronto Press:

As the leading university press in Canada and one of the largest in North America, we acknowledge our role and responsibility in effecting positive change.

With this, we seek to continuously improve the diversity and representation of our publications and the clients we represent, as well as within the makeup of our organization.

With strong commitment from leadership, we are collectively bringing forward change across the organization, both within our company culture and in our publishing, distribution, and retail endeavours.

UTP operates with mutual trust, respect, and integrity as we strive to identify and remove barriers. We are committed to making UTP a great place to work by addressing and challenging systemic inequities.

Interested in applying?

Company

University of Toronto Press

Location

Bookstore, Downtown Campus

Opening Date

Mar 23, 2023

Closing Date

Apr 21, 2023

Starting Date

May 01, 2023