Resident Support Team Leader - Calgary, Canada - The Salvation Army Community Services (Calgary)
Description
The Salvation Army Community Services (Calgary)Position:
Resident Support Team Leader
Location:
Women's Shelter
Ave SW, Calgary, AB
Position Type:
Regular part time - 48 hours bi-weekly
Position Summary
Provide a welcoming, safe, and secure environment for women accessing The Salvation Army Women's Shelter and support them in providing referrals to housing, community programming and needed resources.
Hours/Schedule
Regular part time - 48 hours bi-weekly.
Friday to Sunday, 3:30 pm to 12:00 am.
Key Responsibilities
- Work alongside Resident Support Workers, volunteers, and practicum students to complete job duties.
- Conduct intake interviews resident intakes, goal setting and interviews.
- Monitor the activities of residents and maintains availability of personal, practical, and moral support.
- Maintain strong communication (written and verbal) for the benefits of resident and the program.
- Transport meals from the Centre of Hope to the Women's Shelter.
- Liaise with Spiritual and Religious Care team members, internal referral sources and other agencies (e.g., welfare, police, parole, DOAP Team, PACT Team).
- Complete resident assessment, admission, and orientation.
- Perform Resident Support Worker duties and other related tasks when needed.
- Provide training to new Resident Support Workers.
- Provide resident advocacy as needed.
- Accurately completes various documentation, records, logbooks, reports, and statistics.
- Develop shift schedules for the Resident Support Workers.
- Review policies procedures, and program guidelines, as well as resident information and forms.
- Participate in annual program planning.
Required Education, Experience, Competencies and Skills
- Completed two years of Community College in a related field (i.e., social work).
- Current Standard First Aid certification with Level A or C CPR from an Alberta approved training provider.
- Proof of registration with the Alberta College of Social Workers if you have a social work diploma/degree.
- Class 5 Drivers License and satisfactory drivers abstract.
- One year but less than three years of prior related experience, including frontline work in a social service setting.
- Knowledge of Alberta traffic laws and safety.
- Strong customer service skills.
- Attentive listening and observation of body language and able to monitor and read the environment.
- Able to stay calm in stressful situations.
- Computer skills including MS Outlook, Word and ability to use keyboard; familiarity with databases.
- Demonstrated trauma informed care, nonviolent crisis intervention and deescalation skills.
- Able to pack and life resident belongings.
- Able to stand for long periods of time and do walk abouts within and outside of the building.
- Background check consent
- A satisfactory Police Information Check (PIC) with Vulnerable Sector search
- Our online Armatus Abuse Training, and required Health and Safety training
The competition will remain open until the position has been filled.
- We thank all applicants and those selected for an interview will be contacted._
Mission and Core Values
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Our values underpin all that we do:
Hope:
We give hope through the power of the gospel of Jesus Christ.
Service:
We reach out to support others without discrimination.
Dignity:
We respect and value each other, recognizing everyone's worth.
Stewardship:
We responsibly manage the resources entrusted to us.
Job Types:
Part-time, Permanent
Benefits:
- Onsite parking
- Paid time off
- RRSP match
Schedule:
- Every Weekend
COVID-19 considerations:
The common touch points are sanitized and the premises are kept clean at all times. Wearing mask is optional.
Ability to commute/relocate:
- Calgary, AB: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- Do you have a valid class 5 Driver's License (required)
Work Location:
In person
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