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    Inside Sales Representative - St. Catharines, Canada - JobCart Inc

    JobCart Inc
    JobCart Inc St. Catharines, Canada

    6 days ago

    Default job background
    Full time
    Description

    You must be present in Ontario to Apply.

    Reference:-

    Our client, a Fortune 500 and world leader in digital marketing, is growing its Canadian team of full-time Inside Sales Associates. Join our client's team and get a chance to work and learn from experts of marketing and upselling.

    As a sales associate, you will be supporting our client's self-service advertising customer base through chat, email, and phone support. You will be helping small/medium sized businesses to optimize their advertising goals by understanding what is working (and not working) for them offering advice and implementing customized solutions to help them potentially see improved results and become more confident in using the platform.

    Duties will include:

    • Developing relationships with the advertiser over several calls throughout the quarter.
    • Metrics: Pitching a solution/products on the platform
    • Perform follow-ups on incidents with advertisers to ensure customer satisfaction
    • Receive and log internal and/or external customer problems/requests/issues ensuring accurate documentation
    • Perform troubleshooting/problem identification following defined procedures to resolve correctly
    • Develop and maintain knowledge of the advertiser-specific business environment

    You will receive ongoing training and development to ensure you have all the necessary skills to navigate through our systems to find the solutions and/or the products that best suit our customers. We are there when our customers need us so you will have the ability to work a flexible schedule.

    Basic Qualifications

    • HS Diploma or GED Min 1-yr customer service
    • Familiarity with social media
    • sales and cold-calling experience is an asset
    • ability to communicate with potential clients and keep them engaged at all times
    • Ability to work all shifts as required (including holidays)
    • PC Skills including navigating multiple computer systems

    Schedule: Monday to Friday 9 am to 6:30 pm; may be scheduled on some weekends and some holidays. Shift bids in place to determine which shift you get based on performance metrics.

    Duration: 12 months contract with possibility of extension or permanent hire after 4 months

    Hourly Pay Rate: $20.43 per hour + Bonus

    Location: St. Catherines, Niagara region

    Start Date: January 12th 2023

    Job Type: Full-time

    Salary: From $20.43 per hour

    Schedule:

    • 8-hour shift

    Supplemental pay types:

    • Bonus pay

    Job Type: Full-time

    Salary: $20.43 per hour

    Schedule:

    • Monday to Friday

    Ability to commute/relocate:

    • St. Catharines, ON: reliably commute or plan to relocate before starting work (required)

    Requirements

    What do you bring?

    • You are passionate about delivering exceptional customer experiences.
    • You're a people person with Facebook, Twitter, Instagram, Snapchat, and other social media experiences.
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