Infrastructure Business Analyst - Victoria, Canada - InSync
Description
We are looking for an
Infrastructure Business Analyst
for a 12-month contract position
in Victoria**, British Columbia.
Must be legally entitled to work in Canada.**
Hybrid schedule, at minimum 2 days in the office.
Role Description
Our client is hiring a Business Analyst for various IT projects. To work alongside Technical Project Managers to supply Business Analysis services for multiple concurrent infrastructure projects & initiatives.
You will work closely with stakeholders and technical team members to map, analyze, and document business processes, and create process workflow diagrams.
Responsibilities
- Schedule, plan, and lead requirements gathering and review meetings in development and documentation of Business, Functional and Technical Requirements
- Work with stakeholders and technical team members to map, analyses, and document business processes.
- Create process workflow diagrams.
- Contribute to program planning and execution.
- Develop, track, and report on IT Infrastructure and Network metrics, including KPIs, and other key metrics using data analytics tools.
- Assess options for process improvements, including business process modeling.
- Maintain documentation regarding various projects, processes, and operations.
- Contribute to final solution design by identifying data, functional, and nonfunctional needs.
- Establish a structured approach with Operations staff to align with change control processes to ensure efficient end to end delivery of updates and changes.
- Liaise with testing team to define and execute system testing such as load, integration, failover.
- Coordinate system testing.
- Liaise with business stakeholders and support teams to develop and execute User Acceptance Testing
Required Skills and Experience
- Undergraduate degree in Administration, Engineering, Computer Science or related field, or equivalent combination of education and experience.
Minimum 5 years of experience working on IT projects as a Technical BA, more is preferred
:
-
Ability to work alongside Technical Project Managers to supply Business Analysis services for multiple concurrent infrastructure projects & initiatives
:
- Excellent communication and group facilitation skills.
Experience working in the Public Sector
:
- Experience with one or more of the following technology areas in the following order of importance:
- Microsoft M365 (OneDrive, Outlook Cloud, SharePoint, Teams)
- Network design/refresh projects.
- Distributed cloud initiatives: IaaS, PaaS, SaaS
- InTune SCCM
- Corporate WiFi rollouts
InSync Systems Inc. is a privately-owned boutique Canadian Resourcing and Consulting Services Company that works closely with a range of corporate clients across multiple industries to bring them solutions that effectively address their business needs
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