Case Manager - Toronto, Canada - LOFT Community Services

LOFT Community Services

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

DATE:
April 12th, 2024

LOCATION:
Toronto, ON - TAY Supportive Housing

COMPENSATION:
$54,853 - $65,578 Annually Prorated

LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness.

Serving approximately 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario's largest mental health service providers of its kind.

LOFT is also recognized as a Nonprofit Employer of Choice Award (NEOC) recipient.

To help fulfill its mission, LOFT is hiring a
Case Manager.

Job Summary

The Case Manager serves individuals with serious and persistent mental illness, health and addictions issues who are homeless or recently housed.

The position provides hands on case management services to assist individuals to make the changes in their lives that they desire in order to increase their quality of life.

The position works within a Recovery and Housing First philosophy, to assess needs, develop a housing and service plan, secure desired housing, teach life skills, access community resources and supports, link to appropriate services and develop a crisis prevention/intervention plan.

The position provides access to a range of team members who will work cooperatively to assess, plan, treat and support clients.

TAY Supportive Housing a dedicated home in Toronto to provide a stable living environment as well as wraparound clinical supports for young people (age who have received early intervention psychosis care and require a period of more intensive supports and stable housing to ensure that they are able to remain in the community and avoid more hospital admissions. Clients will benefit from the steadfast presence of LOFT staff, who will be on-site seven days a week, providing tailored assistance and guidance towards their recovery journey. All youth accessing this respite program will have access to all of LOFT's Transitional Age Youth services.

What You Will Do

Develop a plan of support and recovery which includes identifying priorities and goals, in conjunction with client, other professionals, areas identified through initial intake and OCAN's;
Promote the personal empowerment of each individual through coaching, mentoring and support, thereby enabling each to meet the daily requirements of their living environment; directly assisting with their daily living activities, particularly in the acquisition of life skills in such areas as hygiene, medication management, cooking, cleaning, shopping and budgeting; developing strategies and establishing a plan for maintaining these daily activities;
Establish and coordinate a support network of social, family, medical, psychiatric and other community links. Develop a coordinated care plan as appropriate.
Provide crisis intervention/management and assist in the development of crisis plans with clients;
Promote the services of the program and the image of the agency as a representative with clients, families, other supports, external agencies and others in a professional manner that reflects favourably on the organization LOFT Community Services Job Description
Mediate issues or conflicts between residents, or residents and neighbours, teaching conflict resolution; followingup on issues to ensure resolution;
Participate in planning, organizing, promoting and conducting events for the clients in an effort to address their social needs and prevent isolation; maintain a general awareness of community events and activities to also meet these needs;
Participate in the administration of the program by completing and maintaining the required records, assessments or statistics such as client files in accordance with established procedures;
Participate as a team member in program delivery by providing support and consultation to colleagues, identifying gaps in service and recommending solutions, participating in meetings, planning and evaluation initiatives, committees, events and activities; orienting new staff, students or volunteers; providing other related assistance as required.
Assist in the preparing units for occupancy that may include moving furniture.
Knowledge of the issues faced by adults with mental illness, addictions, physical health concerns, and homelessness.
An understanding is also required of the therapeutic relationship with an ability to negotiate with clients on goals and priorities.
Knowledge of local community agencies and other professional services available for the client group is essential.
Experience in working as part of a team of professionals.

What You Bring
Must Haves

A degree/diploma in health care/social services or other related field with a minimum of three years relevant experience in the mental health and addiction sectors
Minimum of three years related experience working directly