Bilingual Sales Communications Specialist - Quebec City, Canada - Manulife

Manulife
Manulife
Verified Company
Quebec City, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world.

From our environmental initiatives to our community investments, we lead with values throughout our business.

To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive.

Discover how you can grow your career, make impact and drive real change with our Winning Team today.


Working Arrangement
Remote


Bilingual Communications Specialist (full-time, Remotely)

On the job you will:


  • Initiate, develop and execute holistic internal bilingual sales communications and support external sales strategies through a variety of mediums and assets to maximize our brand exposure in a positive way.
  • Plan and execute external bilingual communications programs to build thought leadership and strengthen senior sales executives' external profile.
  • Create, edit and publish the Bank sales leaderships videos and podcast to its sales teams and distribution partners.
  • Act as key liaison with other communications teams at Manulife to deliver cohesive content in line with Manulife's values and brand objectives.
  • Work closely with the sales enablement, training and special events teams to deliver bilingual communications strategies for creating a national network of highly skilled sales professionals who are viewed as experts in cash flow and debt management.
  • Manage the sales organizations' bilingual social media polices and create creative, approved content for our sales professionals and key leadership accounts.
  • Act as a core member of strategic sales initiatives team, help identify potential issues, assess reputation risks, execute communications plans and prepare internal and external communications materials in case of issues and crisis.
  • Support research and measurement on the effectiveness of sales communications where results are measured by increased knowledge of our unique nontraditional banking solutions among our advisor, broker and direct distribution channels.

How will you create impact?


The Quebec marketplace is ideally suited for advisor-based banking and is a strong growth engine for new Manulife Bank sales.

You will play a crucial role in developing our brand, communicating our values, and supporting our sales team in Quebec and across Canada.

Our unique banking solutions have helped change our clients' lives for the better. We put more money in their pockets, reduce debt and relieve financial stress. Your words and actions will have a positive impact on thousands of Canadians.


What motivates you?

  • You obsess about customers, listen, engage, and act for their benefit.
  • You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes.
  • You thrive in teams and enjoy getting things done together.
  • You take ownership and build solutions, focusing on what matters.
  • You do what is right, work with integrity and speak up.
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone.

We are looking for someone with:

  • Excellent French and English communications and presentation skills with both speed, accuracy and quality of completed tasks.
  • Able to support leadership and other areas with speech writing, proofreading and targeted messaging based on a series of objective.
  • Expertise in traditional, online and social media.
  • Excellent French and English writing & editorial skills (bilingual skills are required).
  • Ability to work multitasks and creative problemsolving skills.
  • Able to prioritize work and meet tight deadlines.
  • Strong knowledge of the financial services, including banking services, mortgages and distribution of products through financial advisors and/or mortgage brokers.
  • Multimedia (Video and podcast creation and editing experience), PC literate in Word, Excel, PowerPoint, SharePoint, Social Media platforms and word processing.
  • Degree holder with major in Journalism, Mass Communications or Marketing, with at least 2 years of relevant work experience.

Nice to Haves:


  • Understanding of the Quebec culture and language
  • Previous experience in translation services
  • Prior work experience in financial services (banking, insurance or investments)
  • Prior work experience with Sales leaders or within a sales environmen

What can we offer you?

  • A competitive salary and benefits packages.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong worklife balance. Professional development and leadership opportunities.

Our commitment to you

  • Valuesfirst culture
We lead with our Values every day and bring them to life together.

  • Boundless opportunity
We create opportunities to learn and grow at every stage of

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