Premium Allocation Specialist - Waterloo, Canada - Manulife

Manulife

Verified Company

Waterloo, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

_We are a __leading financial services provider committed to making decisions easier and lives better for our customers and _
_colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. __To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. _**
Working Arrangement
Hybrid

The Opportunity

Responsibilities

Review, analyze, interpret and validate noncomplex billing and/or commissions work
Capture applicable data, calculate, prepare and complete accounting which includes Journal Entries
Summarize, adjust and balance and client premium statements and payments using excel to ensure accurate input on the administration

- systems

Allocate client premium payments accurately and in a timely manner on the applicable administration systems
Support suspense management and all financial reporting and investigation processes which may include providing direction on coding of adjustments and/or completion of required coding on applicable admin system/s
Validate premiums in preparation for client renewals
Reconcile financial statements to the ASO Billing system
Interact with the Client, Underwriters, RGO's and other CFS Staff to understand the client's requirements or to

- resolve any billing/payment related issues including outstanding payment, billing issues

Handling of noncomplex inquiries coming from the client and/or different departments within Group Benefits
Consistently achieving established service commitments including both individual productivity/quality goals and service standards as defined by the department's clients
Other tasks/responsibilities as assigned/required

What motivates you?

You obsess about customers, listen, engage and act for their benefit.
You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
You thrive in teams and enjoy getting things done together.
You take ownership and build solutions, focusing on what matters.
You do what is right, work with integrity and speak up.
You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

Graduate of a 4year Bachelor's Degree course preferably business/finance or other related courses
Above average written and verbal communication skills. Ability to converse effectively using English language
Ability to clearly understand and act on presented problem statement
Speedy key boarding skills of at least 35 words per minute and strong attention to details
Good organizational and time management skills with the ability to be flexible to changing environments and meet tight deadlines
Have a basic spreadsheet skill
Minimum Qualification to Golive _
Good understanding of teams Product
Basic Operational knowledge of teams tools and systems
Basic working knowledge of teams Processes
Technical Skills _
Financial balancing
Intermediate Excel skills knowledge on functions and pivot table
Data analysis
Tool Specific Knowledge _
Lotus Notes
ManuConnect
Vital Objects
Work Centre
AWD
Mainframes
Pink Tool
Product Specific Knowledge _
Knowledge of company plans/line of business, riders and benefits
Process Specific Knowledge _
Able to identify the complex and noncomplex transactions
Knowledge on Premiums, payments and other group/Sponsor Plan related processes
Knowledge of insurance contract law and state legislative requirement
BU and MBPS Compliance
BU and MBPS Contacts
Good understanding of Service Level/Key Metrics

What can we offer you?

A competitive salary and benefits packages.
A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
A focus on growing your career path with us.
Flexible work policies and strong worklife balance.
Professional development and leadership opportunities.

Our commitment to you

Valuesfirst culture: We lead with our Values every day and bring them to life together.
Boundless opportunity: We create opportunities to learn and grow at every stage of your career.
Continuous innovation: We invite you to help redefine the future of financial services.
Delivering the promise of Diversity, Equity, and Inclusion : We foster an inclusive workplace where everyone thrives.
Championing Corporate Citizenship: We build a business that benefits all stakeholders and has a positive social and environmental impact.

LI-JH

LI-Hybrid

About John Hancock and Manulife

Manulife is an Equal Opportunity Employer

Salary & Benefits
The annual base salary for this role is listed below.

Primary Location
Waterloo, Ontario

**Salary range is expected to be betw