Inside Sales Representative - Mississauga, Canada - Rotech Pumps & Systems Inc

Rotech Pumps & Systems Inc
Rotech Pumps & Systems Inc
Verified Company
Mississauga, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

Full Job Description
Inside Sales / Customer Service Representative

Company Information:

Rotech Pumps & Systems Inc, a well established and growing Pump Manufacturing Company is looking for a full-time Inside Sales / Customer Service team member.

We offer a diverse range of technologies including Pumps, Ball Check valves, Mechanical Seals and other industrial process equipment.

  • Serve customers by identifying their equipment and service needs while excelling in customer service
  • Support inside/outside sales staff effectively with mínimal supervision
  • Prepare quotes and process equipment orders. May require schematic part identification.
  • Continually learn information related to our products/services, price lists, and vendor products
  • Provide technical information for customers concerning products, services, and/or equipment. Training and resources will be available

Responsibilities and Duties:


  • Respond to customer requests, resolve issues and promote company products and services
  • Quote parts to customers, contact and collaborate with key vendors to obtain part pricing and delivery
  • Maintain and update vendor information and pricing in accounting program
  • Place orders with vendors, follow POs from start to finish; ensure accuracy, meet shipping/delivery deadlines and guarantee highest quality customer service
  • Shipping and receiving duties; freight quotes from freight forwarders and couriers, receive and enter orders, prepare orders for shipment including paperwork/labeling customer shipments, provide shipping details, track order status, followup on orders to meet customer's deadline (requires light lifting)

Minimum Skills/Qualifications:


  • Selfmotivated and able to work independently with mínimal supervision
  • Demonstrate forward thinking, planning and enjoys problem solvingPossess the ability to prioritize and complete projects based on changing specifications and timelines
  • Has a keen attention to detail and follows through on tasks
  • Be professional and have a great attitude
  • Computer skills (typing, data entry, MS Word, MS Excel) and ability to learn specialty software

Additional Info:

Experience with technical drawings and calculations is a plus 2+ years of similar experience and/or a 2-or-4 year degree is preferred.


New Grades can also apply.
Normal office hours are 8.30am -5.00 pm Monday to Friday.


We are a team-effort company established on maintaining and expanding customer relationships based on integrity, hard work and product/process knowledge.

We are committed to long term growth and excellence through a customer focused approach and outstanding service.


If you feel you are qualified and ready to join a dynamic organization, please send your resume to above link.

Please include a cover letter, salary requirements and references with contact information.


Pay:
$45, $55,000.00 per year


Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Bonus pay
  • Benefits

Ability to commute/relocate:

Salary:
$45,000.00-$55,000.00 per year


Benefits:


  • Dental care
  • Extended health care
  • Paid time off
  • Vision care

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Mississauga, ON: reliably commute or plan to relocate before starting work (required)

Experience:

Microsoft Office: 3 years (required)


Language:


  • English (required)

Work Location:
In person
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