Receptionist and Administration Assistant - Markham, Canada - Quadient

Quadient

Verified Company

Markham, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Location:
Markham, Ontario

Status: 37.5 hours per week, full-time, permanent

Schedule:
On-site, five (5) days/week

While overseeing the front desk, this role will act as the first point of contact and create a welcoming environment for the organization, employees and guests.

Essential Duties and Responsibilities:

Answer all incoming front desk calls. Ensure that the phone is promptly answered through the course of regular business hours (8:30 a.m. to 5:00 p.m.). Direct calls to appropriate persons/departments or handle directly from the front desk, as necessary.
Manage the front desk activities, such as greeting and announcing visitors and managing the visitation log, etc.

Additional duties will include:

Assist with cash posting by logging cheques and coding them with the customer reference number as required.
Track and follow up with customers who have outstanding equipment.
Maintain and update the data base to keep records current.
Set up invoice portals upon customer's request.
Assist in processing certain customer orders and minor change requests.
Participate in special projects and other duties as assigned.

Qualifications & Experience:

Postsecondary education or equivalent experience in and administrative capacity along with customer service training or equivalent experience in sales/service environment.
Professional verbal and written communications skills in both English and French.
A team player able to work effectively in an open concept office environment.
Willingness and capability to work with detailed information and figures.
Strong organizational skills with the ability to multitask and work in a fastpaced environment.
Working knowledge of Microsoft Excel, Microsoft Word and Outlook with the aptitude to learn new systems quickly.

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Empowerment
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Passion
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Inspiration
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Community
Quadient Canada is committed to creating a diverse environment and is proud to be an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.