Outlets Manager - Alton, Canada - The Millcroft Inn

The Millcroft Inn
The Millcroft Inn
Verified Company
Alton, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Our Food & Beverage Team is instrumental in our success by helping to create special and lasting memories for our Guests.

In overseeing our Food & Beverage Team, you will enjoy working in a fast paced, Team oriented environment.

You will assist the Food & Beverage Manager to oversee all team members and service in the Restaurant, Bar, and Banquet Rooms while ensuring that the highest level of service is provided at all times.


Primary Responsibilities:


  • Providing personalized and exceptional guest service at every given opportunity.
  • Meeting established upselling and sales goals.
  • Ensure the outlets are fully operational in terms of both quality and sufficient staffing to service guests.
  • Responsible for scheduling of the outlets team members and banqueting servers as necessary under the supervision of the Food & Beverage Manager.
  • Responsible for daily payroll of department, disbursement of gratuities, the monitoring labor cost and maintaining staffing levels in accordance to budget under the supervision of the Food & Beverage Manager.
  • To work closely with the Special Events Manager to ensure details are executed for each event in the outlets to lead the team in service and to complete the applicable group billing.
  • Responsible for maintaining inventories, adequate par levels and purchasing of necessary product under the supervision of the Food & Beverage Manager.
  • Ensures the team members are aware of and follow all health and safety policies and procedures.
  • Preparing for and facilitating preshift meetings.
  • Responsible for restaurant reservations, and reservations system, maximizing seating occupancy while maintaining a high quality of service under the supervision of the Food & Beverage Manager.
  • Responsible for the coaching and disciplining of team members as necessary under the supervision of the Food & Beverage Manager.
  • To perform all administrative duties as necessary relating to the policies for your designated outlet.
  • Handles all team member inquiries as necessary in the food and beverage department, as well as, all other outlets within the hotel as necessary.
  • Responsible for the organization of new team member training in your specified outlet under the supervision of the Food & Beverage Manager.

Technical/Managerial/Administration Requirements:


  • 2 years supervisory skills with 5 years restaurant experience.
  • Work well in a fast paced environment.
  • Excellent leadership skills.

Professional Requirements:


  • Hotel and Restaurant Management Courses.
  • Excellent communication skills both written and oral.
  • Computer and monitory skills.
  • Able to recognize and respect customer and team member confidentiality.
  • Smart serve certificate required.
  • Previous upselling and/or sales experience is considered an asset.
  • Accessibility accommodations will be made for job applicants upon request._

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekend availability

Ability to commute/relocate:

  • Stratford, ON N5A 2L4: reliably commute or plan to relocate before starting work (required)

Work Location:
One location
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