Audio Visual Technician - Vancouver, Canada - Simon Fraser University

Simon Fraser University

Verified Company

Vancouver, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Union/Affiliation:

C.U.P.E. Local 3338

Pay range:

$1, $2,124.15 bi-weekly

SFU Department Descr:

Vancouver Campus IT Services

Position Grade:

8
- # of openings:

1

Biweekly Hours:

70

IT Services:

SFU IT Services empowers the university to thrive and innovate through the effective use of data and technology, and is focused on improving the digital experience for our students, faculty, researchers and staff.

Join our growing team as we build new solutions and services to support SFU's academic and research mission.

Responsible for coordinating and providing technical oversight for the computing and audio-visual equipment and systems located in lecture theatres, classrooms, meeting rooms, and other areas on campus, as directed by the Manager.

Provides direct support for large and/or complex events. Assists in the coordination of computer system upgrades in, theatres, classrooms and other campus spaces.

Assists members of the campus community with complex technical issues in a helpdesk environment by reviewing ticket response, triaging and dealing with tickets escalated by the frontline helpdesk staff.

Acts as the departmental technical expert in web and video conferencing services.

Qualifications:

High school graduation and two years post-secondary education or a formal certificate or diploma program equivalent in computing and/or audio-visual technology.

2 years minimum experience. An equivalent combination of formal education, certificate/program of study and experience is acceptable.

Excellent knowledge of computers, networking, operating systems (Windows/OSX/Linux), and peripheral equipment.
Ability to resolve complex hardware and software problems.
Ability to operate and perform setup of audiovisual equipment (e.g., videoconferencing, digital recording, audio and video recording and playback systems, projectors, and microphones and public address systems, etc.).
Good knowledge of desktop management tools, such as Active Directory, for deployment and configuration management.
Excellent knowledge of script writing and coding languages (e.g., PHP, mySQL, HTML5, CSS, JavaScript and ActionScript) Good organizational and communication skills, both oral and written.
Good interpersonal and customer service skills.
Ability to exercise mature judgment and to work on own initiative.
Ability to assign and check the work of other positions.
Ability to provide oneonone and group training to others regarding proper use, operation, and minor maintenance of equipment or systems.
Ability to work effectively as a member of a team.
Ability to lift and/or carry items weighing up to 25 kg.
Ability to climb up ladders (at heights up to 15 feet).
Ability to stand, walk, climb, and crouch for extended periods of time.
Ability to work flexible hours and shifts including early mornings, evenings and weekends on short notice.

Possible flexible shifts and possible weekend shifts.
**Please include your cover letter and resume in one attachment.