Product Manager, Pharma and Immigration - Toronto, Canada - LifeLabs

LifeLabs
LifeLabs
Verified Company
Toronto, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description
LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years.

Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us.


Consistently named one of Canada's Best Employers by Forbes, LifeLabs has also been recognized for having an award-winning Mental Health Program from Benefits Canada.

The passion and commitment of over 6,000 diverse and innovative team members unites and motivates us to ensure our customers receive high quality tests and results that they can trust.

Agile, customer-centred, caring and teamwork: we live these values every day in what we do to support our customers and healthcare providers, driving forward our vision of _empowering a healthier you_.

Make a difference - join the LifeLabs team today


The Product Manager (PM) will be an integral part of the Diagnostic Products and Solution team within Business and Consumer market group at LifeLabs and reports to Portfolio Lifecycle Senior Manager, Core Diagnostics.

PM will design and implement tactics and strategies for the growth of the assigned Pharma and Immigration Tests portfolio:

  • Coordinate new product and service launches and track launch performance.
  • Formulate the brand marketing strategy and provide content for various marketing initiatives.
  • Implement, analyze and report KPI's.
  • Analyze and track market performance and competitors.
PM will act as the interface between sales, the voice of the customer and the cross functional organization. PM will provide tactical and direct support to the inside and enterprise sales groups.

A successful LifeLabs PM will have previous product management experience, and sound business acumen. They will be able to translate the voice of the customer to identify growth barriers and opportunities. The incumbent will be a creative problem solver with a focus on supporting sales and marketing success.


The Product Manager interacts closely with cross-functional teams at LifeLabs (Finance, IT, marketing, sales, operations, medical and business intelligence) to drive success.


This is an 18 months Temporary Position (Until July, 2025).

Accountabilities:


Execute and measure

  • Develop in year and multiyear strategic pharma solution/IME business plans using information from customer relationships, business analytics, market assessment and internal stakeholders. Identifying segment and market industry trends and solicit feedback to identify new business development opportunities.
  • Lead the launching, implementing, managing, tracking performance, and growing the products, programs and services within the portfolio.
  • Design and develop tactical product plans and customized offerings.
  • Develop a working relationship with selected KOLs in the relevant therapeutic areas.
  • Develop and execute Business Plans that will drive growth to reach financial objectives
  • Collaborate with the Marketing team to develop and implement plans for product awareness growth
  • Provide product training and support
  • Identify and develop tools to support sales efforts e.g., professional presentations, white papers, marketing collateral needs
  • Understand internal processes with finance, IT, marketing, sales, operations, medical and business intelligence teams to support product development and identify areas of efficiency or cost saving, as well as troubleshooting specific occurrences.

Understand the market

  • Maintain a strong understanding of the markets and clients' needs across Canada.
  • Track key medical developments related to assigned products.
  • Track key medical developments related to companion diagnostics and other related topics.
  • Understand the strengths and weaknesses of a competitive offering to be able to articulate the unique values of LifeLabs services.
  • Maintain relationships and communicate with sales reps, customers, segment KOL's and healthcare providers.

Requirements:


  • Post-Secondary education in Business, Science or Healthcare
  • Prior knowledge and experience within the health care/life sciences industries
  • At least 3 years of Product Management experience in a related field
  • Sales experience in Diagnostics or Healthcare
  • Stakeholder and KOL management
  • Demonstrated Business and financial acumen
  • Product or service launch experience
  • Proven ability to use data to drive insights
  • Experience with CRM analytics
  • Market Research including Voice of Customer gathering
  • A detail and resultsoriented selfstarter with demonstrated analytical expertise
  • Excellent written and verbal communication skills
  • Exceptional interpersonal skills with a collaborative mindset
  • Strong MS Excel and PowerPoint skills
LI-LM1


Hiring Range:
$90,800 to $115,700

The hiring range has been established, however, the final salary recommendation will be determined based off the

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