Manager, Employee and Labour Relations - Kitchener, Canada - St. Mary's General Hospital

Sophia Lee

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Sophia Lee

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Description

Work Type:
Full Time


It's the St


Mary's way:
compassionate care for our patients and each other, together.

We grow our people and we're growing the future of healthcare today and tomorrow. Our patients are the heart of why we care, and our staff are the heart of how we care.

This is a pivotal and exciting time as we build for the future. Whether you are starting your career or looking for new experiences, don't let our size fool you. We are leaders in our field recognized globally for world-class, innovative healthcare.

Our vision of "Inspiring Excellence. Healthier Together" is not just about our approach to patient-centred care, it's also about our commitment to our staff.

Join us, learn with us, grow the future of healthcare together.


The St


Mary's Way:


Inclusive:
You are valued for your whole, authentic self.

Training & Development:
We'll invest in you as we grow our team of today and the future.

Wellbeing Supports:
Wraparound supports professionally and personally.

Leaders in Healthcare:
Join a winning team voted Top 100 Forbes Canada's Best Employers 2022 & 2023, and best hospital in Waterloo Region in the Record's Reader Choice Awards


Please Note:

New employees must provide documentation/proof of full COVID-19 vaccination status, a 2-step TB screening, as well as proof of immunity to measles, mumps, rubella, and varicella (chickenpox) prior to their start date at St.

Mary's General Hospital. Staff will require clearance from Employee Health and Wellness before they are able to begin any position within SMGH.


Position Summary:


  • Reporting to the Chief, the Manager, Employee & Labour Relations is the trusted expert and integral contributor to the hospital's people strategy and resource planning initiatives. As a key member of the leadership team, the manager serves as a credible advisor to employees and leaders, coaching, advising, and empowering them to navigate their people and process issues while ensuring a safe, positive, and inclusive workplace culture.
  • This role employs theoretical concepts and practices in HR management, case law knowledge and analysis, best practices and trends, risk management and organizational change principles, to successfully support and guide employees, leaders, and the people services team.
  • Leading a group of labour professionals, who have dedicated client group oversight for their operational areas, this leader shares insights, guidance and mentoring on service area supports and team relations issues. The Manager builds and maintains strong and positive relationships with both internal and external stakeholders to enhance organizational performance through an authentic, collaborative, problemsolving approach. In addition, the role will ensure successful employee and labour relations including the management of legal risk, legislative requirements, development, and updating key policies, as well as managing complex and day to day employee issues that arise.
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Position Requirements:


  • University degree in Human Resources Management, Industrial / Labour Relations
  • Certified Human Resource Leader (CHRL) designation is preferred.
  • A minimum of 5 years of progressive human resources generalist experience within a multiunion environment with extensive knowledge of legal principles and framework associated with all aspects of Labour Relations (including collective bargaining, grievance arbitration, discipline and discharge, performance management, attendance management, etc.)
  • Five (5) years experience leading, coaching, and successfully developing a highperforming team of HR professionals.
  • Indepth understanding and involvement with Human Resources policies and procedures, and employmentrelated legislation (Labour Relations Act, Pay Equity Act, Human Rights Code, Occupational Health and Safety Act, Workplace Safety and Insurance Act, Employment Standards Act, Hospital Labour Disputes Arbitration Act, etc.)
  • Recognized experience in providing advice, support, and facilitation regarding Employee and Labour Relations matters, including investigations, grievance and arbitration, discipline, performance, attendance management and other conflict situations.
  • Demonstrated ability to conduct data analysis, interpret information, resolve complex issues and present recommendations and proposals that support corporate objectives.
  • Advanced aptitude to mobilize and engage others with highly developed leadership, coaching, strategic advisory and consultative expertise coupled with highly analytical and strong conceptual thinking skills to translate data into creative inclusive solutions.
  • Proven collaborator with exceptional interpersonal, communication, and negotiations skills with an ability to clearly communicate complex information verbally and written, influence across all levels, and obtain buyin when diverse needs and competing priorities exist.
  • Strong ability to function independently and as a member of

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