Legal Aid Worker - London, Canada - Legal Aid Ontario

Legal Aid Ontario

Verified Company

London, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Union:

OPSEU

Job Number: J
Job Title: Legal Aid Worker
Job Type: Permanent Full Time
City, Province, Country: London, Ontario, Canada
Job Location: London
Job Category: Customer Service / Customer Associates
Role Designation:

LAO Workplace Based

Role is physically based in an in-person LAO workplace
Open Positions:
Posting Date: February 20, 202
Closing Date: February 26, 202
Salary: $51, $76,692.01/YearLegal Aid Ontario employees are committed to making a difference in the lives of our clients.

As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job.

It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.

If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below.

Building a diverse workforce that represents the communities we serve while promoting a safe culture and work environment that dismantles systemic barriers, welcomes fresh perspectives and embraces differences as a priority is a core value at LAO.

LAO encourages applicants from equity-seeking groups, including but not limited to individuals who are First Nations, Inuit or Métis, Black and racialized, as well as persons with disabilities, women and members of the 2SLGBTQ+ community.

We recognize the value of equity, diversity and inclusion and are committed to addressing systemic barriers, and prioritizing, attracting and retaining diverse staff.

All interested and eligible people will be considered, with due consideration to all protected grounds under the Ontario Human Rights Code.

Legal Aid Ontario values integrity, respect, responsiveness, excellence, independence, accountability, openness and consistency. Our recruitment process reflects our commitment to equity, diversity and inclusion. Accommodations are available throughout the recruitment process as well as during employment at LAO. Please direct any accommodation requests to our recruitment team.

Primary function:

This position is responsible for supporting the mandate of the Western District.

The Legal Aid Worker (LAW) works with their manager, staff lawyers, and other LAWs to provide direct client service and administrative support in a busy courthouse environment.

The legal aid worker will assist with referring clients to appropriate services and resources, providing basic procedural advice to criminal law clients, interviewing sureties, appearances in criminal set date court and other duties as assigned.

Home Location:
London Criminal Duty Counsel Office

Secondary Location:
London District Office

Reports to:
Manager of Legal Services

Key accountabilities:

Direct Client Services
Provide services in courthouse location including client triage and intake.
Assist duty counsel/staff lawyer by triaging/screening clients and provide clients with public legal information including procedural legal information
Assist clients/duty counsel with bail hearing process (i.e. interview sureties)
Assist clients/duty counsel with routine administrative matters (i.e. Adjournments)
Assist vulnerable populations such as racialized communities, Indigenous Peoples, youth and those experiencing mental health or addiction challenges and/or homelessness
Client Management and Administration
Perform intake by interviewing clients (inperson, phone, video) to gather necessary information (case history) required for decisionmaking
Make entitlement decisions (including ongoing eligibility) based on LAO's financial and legal eligibility policies and guidelines. This would include complex client and legal/financial matters
Perform administrative tasks such as data input, ordering supplies, maintaining files, scheduling per diem duty counsel, approving accounts, collecting/compiling information for statistics/performance measures and other tasks as assigned Communications and Outreach
Communicate with and respond to clients, lawyers, and other legal system partners inperson, by phone, video, and through written correspondence
Perform outreach with stakeholders including clinics and other community

agencies to promote and expand service co-ordination opportunities- Liaise with private bar lawyers, duty counsel, mental health workers, and other court workers and administrative staff

Identify and elevate issues/service trends and seek guidance from management when necessary

Required skills & experience:

Written and oral French language skills are mandatory
Excellent communication and interpersonal skills for dealing with clients, lawyers

and other agencies with the proven ability to exercise judgment when encountering stressful situations including the early identification of vulnerable clients so that the appropriate service and referrals can be ma