Customer Supply Chain Specialist - Toronto, Canada - Excelgens

Excelgens
Excelgens
Verified Company
Toronto, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
:

"Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Possible.
You will improve value and service to your customers and improve supply chain KPIs and efficiency. Help achieve business and commercial objectives by achieving customer service targets, supporting the continuous improvement agenda and developing collaborative relationships cross-functionally and with customers

How you will contribute
You will:


  • Manage the daily stock prioritization process for assigned customer and categories, securing inventory to help bridge through supply challenges
  • Pull open orders twice daily and refresh internal prioritization tracker
:

Approved quantities vs. on-order vs. shipped

  • Source new orders out of appropriate inventory buckets (open vs. restricted), considering available balances and any upcoming inbound loads & run ATP to ensure orders are confirming in full
  • Provide twice daily direction/recap to customer experience team on all prioritized skus
  • Manage escalations for supply challenges and delayed inbounds to mitigate shortages for assigned customer
  • Maintain & refresh external facing customer prioritization reports weekly
  • Reporting HUB for the Customer Experience Team
:


  • CPU & Customer Portal Updates on Load tracking
  • Daily Shorts File Refresh & Weekly Biscuit Shorts report
  • Transport Tracker & Carrier Escalations
  • Cross-Category Order Day Alignment & Load Consolidation Opportunities
  • Order Management Backup as required
  • Improvement initiatives/projects as required.
What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:


  • Experience in
    CS&L, working collaboratively with customers and sales
  • Experience in
    fastmoving consumer goods or
    consumer packaged goodscompany
  • Strong analytical and problemsolving skills
:

Being able to adapt/pivot when things don't go as planned and provide alternate solutions for the customer.
-
SAP ECC knowledge and expertise in
MS Office:

Excel, Power BI & VBA a strong asset.**:
  • Customer orientation, strong influencing, and communication skills
  • Strong focus on delivering productivities, service and KPIs for your assigned customer
  • Team player, accountable, proactive thinking, flexibility, and continuous improvement mindset.
More about this role

Education / Certifications:


  • University Degree or College diploma, preferably with focus on Supply Chain.
Job specific requirements:


  • 02 years of experience in
    CPG or Pharmaceutical industries
:

-
Customer-Facing experience a strong asset

  • Flexible Hybrid working environment with home office based out of Gladstone
Travel requirements:

GTA only
Work schedule:

Business Hours

No Relocation support available"
prior experience in
Supply Chain:

Customer Service or Planning experiencespreferred. Strong educational background in
Supply Chain Management,
Engineering or Business Administration.
Proficient knowledge of
SAP and
Microsoft Excel. Experience supporting customers or in a customer-facing role.


Job Types:

Full-time, Fixed term contract


Salary:

From $30.00 per hour

Schedule:


  • 8 hour shift
  • Monday to Friday

Education:


  • Bachelor's Degree (preferred)

Experience:

- supply chain:
1 year (preferred)
- supply chain management:
1 year (preferred)
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