2024 Summer Student - Toronto, Canada - Royal Bank of Canada

Royal Bank of Canada

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Summary
RBC Global Cards Supplier Services is hiring a Cards Supplier Analyst Intern.

You will be responsible for the analysis, facilitation, documentation, testing and support of Credit Cards Supplier Systems and related interfaces for assigned projects, assignments and initiatives.

You will also act as a resource to cross

functional stakeholder teams for small to large-scale projects/initiatives and have a clear focus on RBC Vision and Values, while attaining specific business strategies and an enhanced client experience through ongoing efficiency and effectiveness policy/process improvements.

Investigate and analyze processes and systems, ensuring traceability of requirements to deliverables
Partner with Subject Matter Experts and stakeholders to create and translate business requirements and user stories into functional/technical/systems use cases for implementation
Define scope and deliverables to align with stakeholder expectations and recommend business solutions that satisfy sponsor/stakeholder needs, continually exploring and assessing options for valueadd to clients
Define acceptance criteria, help Quality Assurance (QA) with test cases/test data, review defects arising from testing and work with stakeholders to resolve them, help identify risks/issues and recommend mitigation strategies
Effectively communicate and function as a liaison between stakeholders, crossfunctional teams, vendors and the project team to strengthen relationships and collaborate to get things done
Triage and resolve escalations/incidents at first point of contact and/or escalate issues, risks and technology related problems
Support projects and, in partnership with our Cards Supplier QA team, support the User Acceptance and Post Implementation Testing process

Job Skills
Analytical Thinking, Business Requirements, Communication, Computer Literacy, Cross-Functional Teamwork, Deliverables Management, Detail-Oriented, Documentations, End-to-End Testing, Interpersonal Relationships, Listening Effectively, Personal Development, Project Documentation, Quality Assurance (QA), Taking Initiative, Translations

Additional Job Details

Address:

RBC WATERPARK PLACE, 88

QUEENS QUAY W:

TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Personal and Commercial Banking

Job Type:

Student/Coop (Fixed Term)

Pay Type:

Salaried

Posted Date:

Application Deadline:

Inclusion
and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth.

We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.

We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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