IT Support - Woodbridge, Canada - Buttcon Limited

Buttcon Limited

Verified Company

Woodbridge, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

_
Transforming visions into buildings._

About Buttcon

Buttcon is proud to be a 100% employee-owned COR certified, leading Canadian General Contractor with projects from coast to coast.

As a leader in the construction industry, we deliver quality services in ICI and multi-unit residential construction with a focus on off-site construction and sustainability.

We utilize innovative technologies that ensure our projects are completed above expectations. As a company, we are committed to working safely and provide exceptional value in our progressive practices and processes.

We believe that active listening, the power of a team, building for the long-term, taking action, and sharing success are the keys to a successful future.

We care about the work we do, the people we work with and making a difference through our work. We strive to provide opportunities for growth and development that empower our people.

Our values of Safety, Accountability, Honesty and Integrity, Quality, Entrepreneurial Spirit, and being People-focused, are rooted in our culture and are essential in what we do.

Our employees contribute to Buttcon's success because of their knowledge and dedication to their passion.

If you share our passion for construction, we would like you to be part of our team.

IT Support

Location:
Woodbridge, ON

Position Description:

Be a part of one of
Canada's top construction companies, with successful growth each year. Our project experience is diverse and has established Buttcon as the construction partner of choice for our clients.

To be a part of the Buttcon Team means you will have the opportunity to be innovative, entrepreneurial and instill safety and quality into everything you do.

Buttcon is looking for individuals that have that entrepreneurial spirit, who are accountable, take responsibility and care about our company, our team, and our clients.

Together we will help you by providing a challenging career in the construction industry.

We are currently looking for a highly skilled, caring, and safety focused individual.

In this role, you will report to the IT Manager, the IT Support will be responsible for providing day-to-day technical support to our staff and completing project deliverables.

This is a great opportunity to work in an exciting and rewarding work environment. We are looking for a well-rounded individual who will be a good fit within our existing Technical Support group.

Come be a part of our growing team and experience the satisfaction of "Transforming Visions into Buildings".

Here's What You'll be Responsible for:

Provide technical assistance with computer hardware, software, mobile devices, printers, and remote access, ensuring our employees receive excellent support during their engagement
Resolve any technical issues via phone, in person or chat
Image and set up computers including peripherals, install/configure programs following our standards and checklist
Identify recurring technical issues and deploy solutions in a consistent manner to address the root cause of the problem
Followup with employees about the evolution of their request or issue
Track and maintain accurate record of IT assets
Maintain an organized, secure workplace, ensuring appropriate password/security measures taken
Escalate Level 2 support promptly to ensure timely resolution of complex incidents/problems
Perform routine audits of systems and software.
Create and maintain reference and procedural documentations
Perform other duties as assigned

What You'll Bring to the Team:

Excellent communication and interpersonal skills
Proven ability to diagnose, analyze, and develop solutions to complex issues.
Analytical and strong problemsolving ability
Effective verbal and written communication skills
Strong organizational skills and high attention to detail
Willingness to learn
Ability to work independently and as part of a team
Ability to multitask and prioritize various asks with conflict deadlines

Qualification Requirements:

Degree or diploma in Computer Science or similar discipline
2+ years of recent computer, server, and network support experience
Practical experience with Active Directory, Microsoft 365, Microsoft Remote Desktop Services, client/server, disk imaging, remote tools, Windows 10/11, Server 2019, and iPhone/iPads devices
Knowledge of Jamf Pro or other MDM tool for iPhone/iPad management
Access to a vehicle as some light travel to job sites are required

Here's What You'll Love

The opportunity to work with a growing company that works on
diverse projects while using advanced software technology:
Career development and training tailored to you
A work environment that
cares about their employees and is
inclusive and
welcoming to all
A
hybrid work schedule