Dispatcher - Ottawa, Canada - Heidelberg Materials US, Inc.

Heidelberg Materials US, Inc.
Heidelberg Materials US, Inc.
Verified Company
Ottawa, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

AutoReqId: 16964BR


Pay Class:
Salaried Non-Exempt


Minimum Pay Rate:
$25.27


Maximum Pay Rate:
$34.11


Department:
Distribution


Job Posting:


The Role and the Company
Heidelberg Materials provides the materials to build our future. Our future is sustainable. Our future is digital. And it goes beyond cement, aggregates, and ready-mixed concrete.

Heidelberg Materials North America, previously known as Lehigh Hanson, operates more than 450 locations with approximately 9,000 employees in the U.S.

and Canada. The Dispatcher role is based in Ottawa and reports directly to the Sales Manager.


You must be bilingual (French and English) to be considered for this position.

What you'll get to do

  • Daytoday dispatching of up to 55 ready mix concrete trucks from 4 concrete plants
  • Ensure quality product and timely deliveries to our customers while focusing upon the company's financial and productivity objectives
  • Assist in responding to sales and customer requests, while enhancing customer satisfaction and public relations while fulfilling duties of the job
  • Assist in implementing the company's valueadded product strategy
  • Provide onthejob customer support and directing of drivers, as well as miscellaneous projects and assignments

Essential Experience and Skills

  • Highly computer literate, proficient with MS Office, databases, and Kronos Timekeeper
  • Experience in resolving problems and dealing with difficult situations
  • Excellent written and verbal communication skills
  • Demonstrated ability to be selfdirected, with mínimal supervision
  • Track record of continuous improvement
  • Punctuality, attendance, and dependability is essential in this role, with the ability and motivation to work some Saturdays

Preferred Experience and Skills

  • Undergraduate's degree, College Diploma or post secondary education
  • Sales or customer focused experience
  • Ready Mix concrete business or related industry experience preferred
  • Knowledge of Command Data System, Trimble, and Tracer Net Truck Tracking not required, but very helpful

Work Environment

  • Role operates primarily in an office environment with occasional visits to sites and plants.

What we have to offer

  • Comprehensive competitive compensation and benefits package.
**Must be able to work in Canada without sponsorship.
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