Plumbing Project Coordinator - Oakville, Canada - Independent Mechanical Supply Inc.

Independent Mechanical Supply Inc.

Verified Company

Oakville, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Since launching in 2009, Independent Mechanical Supply (IMS) has become GTA contractors' preferred distributor of plumbing, hydronics, and PVF products.

We're proud to have one of the largest product selections in the industry. Our customers love both our selection and working with our team.

The Plumbing Project Coordinator will utilize project data and product knowledge to support the efficient and smooth management of projects.

The incumbent will work with various staff across departments and locations and most closely with the Project Managers, Project Quotations Manager, Outside Sales Team, as well as Product Vendors.

S/he will be a member of a team dedicated to profitably growing project business at Independent Mechanical Supply.

Project business can come from multiple sources including, but not limited to, the following market segments:
Bid Specification, P3, Design Build, Industrial/Institutional MRO RFQ, Government MRO RFQ.

Responsibilities:

Order Maintenance

Sales Order Position Report Review and Actioning
Follow up with vendors on the order status materials
Follow up with Outside Sales and Project Managers on the inhouse order, to confirm ship date
Place small orders in our AS400 system and release orders for shipping

Returns

Process all Vendor Return Authorizations and Customer Returns for 02 (Quotations) and 03 (Quotations Heating), including following up with the vendors when credits are owing
Process Bulk Return (including items for 01 (Plumbing)) as required
Receive all Return Authorization requests from Customers
Point of contact for vendors to submit price increase information and for helping with internal communication of these increases to the project and sales teams (as required)

Tracking and Documentation

Understand, keep track of, and support the meeting of, important deadlines, timeframes, and milestones specifically (but not limited to):
Product ETA's
Vendor Quote Expirations
Type 02 and 03 Order Required Dates
Vendor Price Increases
Assist with all Project Quotations Department related documentation

o. Keeping files, orders, quotes, bids, returns, invoicing, etc. organized and filed appropriately

Complete reports and internal paperwork in a timely fashion for multiple projects; including bid, orders, shop drawings, O&M's, warranty letters

Other Support

Backup to PQR / Quotation Admin
Liaise with other departments to facilitate a smooth customer experience
Identify and investigate issues with projects, exercise independent judgement and followup on actions as required
Embrace learning and developing one's knowledge and skill sets and help other team members to ensure their growth
Other duties as assigned

Minimum Requirements

Experience with and/or knowledge of plumbing products sold by wholesale plumbing distributors
Demonstrated business acumen and the ability to manage multiple priorities in a deadline driven fast paced environment
Advanced AS400 Knowledge
Understanding of endtoend order processing
Ability to build relationships
Negotiation skills
Experience suggesting and implementing changes to processes and procedure
Desire to continually be educated in the requirements of the position
Working knowledge in Microsoft Outlook, Word, Excel, Access, Adobe Acrobat, IMS Order Entry Software and Internet Information Gathering/Research
Demonstrated analytical, organizational and planning skills.
Excellent Written and oral communication skills
Established history of demonstrating the ability to pay attention to detail
Customer centric
Obsessed with Exceeding Expectations

IMS is a mid-sized company with a small-company feel. We're professional, but relaxed, and strive to maintain an open work environment with an accessible senior leadership team. We also value giving our people opportunities to advance. If you're interested in learning and growing, this is the place for you.

Independent Mechanical Supply is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

Please let us know if you require accommodation at any stage of the hiring process.