Client Service Consultant - Mississauga, Canada - Jones DesLauriers Insurance Management Inc

Jones DesLauriers Insurance Management Inc

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

WE OFFER:

Great learning and growth opportunities
Hybrid remote work flexibility
A competitive compensation package
Full Benefits Package
RRSP Matching Program
Professional Development Courses & Designations
100% tuition reimbursement for business relevant courses and training
Onsite Fitness Facility
A volunteer day to make a difference and give back to your community
Vary days including a day off for your birthday

POSITION OVERVIEW:

JDIMI Consulting, a Navacord Company, is a multidisciplinary, professional services corporation, offering the highest standard of service in industry-leading Insurance, Financial Management, and Planning & Solutions Strategies to corporations, corporate executives, business owners, and individuals alike with unparalleled personalized care and service.

JDIMI Consulting is hiring a Client Service Consultant, Group Benefits for our Mississauga location.

If you are a positive and results-driven individual who excels at providing superior client service and support we invite you to join our team.

You will have a proven track record of strengthening existing relationships and providing high touch, high quality customer service in a fast paced environment.

RESPONSIBILITIES:

Participate in dialogue with clients in order to determine their challenges, needs or concerns
Proactively develop solutions to meet the needs of plan sponsors and members
Initiate or participate in developing new business opportunities in the area of both benefits and other human capital solutions
Managing client relationships for small to large sized accounts
Interact with clients and Insurance Companies to ensure plan is operating efficiently
Conduct member education sessions
Prepare and facilitate presentation that explain the group plan for members
Remain current and uptodate on market trends
Discuss the performance of the group plans with clients
Deliver outstanding customer service in a professional manner to assist client's decisionmaking process
Proactively share knowledge and best practices to ensure team objectives are met

REQUIREMENTS:

Minimum 58 years customer service experience
Post secondary school education diploma and/or degree required.
Strong knowledge of group benefit administration and services
Excellent communication and interpersonal skills
Industry related customer service experience
Navacord, and all our Broker Partners are actively committed to supporting diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply. We are committed to providing accommodation upon request for applicants and employees with disabilities. If you require accommodation, we will work with you to meet your needs._

Job Types:
Full-time, Permanent

Benefits: