Field Support Intern - Toronto, Canada - Spin Master Ltd

Spin Master Ltd

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Are you a kid at heart looking to build a career with a leading global children's toy, entertainment and digital gaming company?

At Spin Master, our unwavering commitment to open mindedness, integrity and innovation is a great part of what has made us an industry leader.

How do we stay ahead of the pack? By hiring the best and brightest minds—and that's why we want you

What will you work on?

The Field Support Intern will support the team on a collaboration project focused on the transition from Zoom to Teams.

How will you create impact?
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Provide technical support: Offer prompt and efficient technical assistance to end-users in various settings, including on-site, remote sites, remote users, and at trade shows as required.
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Documentation and reporting: Document support requests and resolutions in a ticketing system. Maintain accurate records of hardware and software inventory. Generate reports on support activities and system performance as required.
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Collaboration with IT team: Collaborate with other IT team members to resolve complex technical issues, escalate problems when necessary, and contribute to ongoing IT projects and initiatives.
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Stay updated with technology trends: Keep up-to-date with emerging technologies and industry trends in the IT field. Share knowledge and insights with the team to enhance the overall IT infrastructure and support services.

What are your skills and experience?

Available for hybrid work model, 3 days per week in office
Must be able to work fulltime as an intern
Proficiency in Zoom and/or Microsoft Teams is a plus

- #LI-Hybrid #LI-HM1_

What you can expect from us:

Our mission is to Make Life More Fun with a vision to push the boundaries of innovation, creativity, and fun.

Growth and Career Opportunities
Flexible Work Hours
Innovation, Collaboration and Fun
Comprehensive Benefits
Other fun Perks

What's it like to work here?

Spin Master is a fast-paced, hands-on organization that provides many great opportunities for impactful decision-making; though our challenging start-up atmosphere isn't for everyone, we have a proven record of opportunities for future advancement and internal transfers for our passionate and results driven team.

Everyone is welcome in our sandbox and we are committed to an accessible and inclusive hiring process that provides reasonable accommodation to all applicants.