Bilingual Field Technical Consultant - Ottawa, Canada - Lennox International

Lennox International

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Profile:

Lennox (

NYSE:
LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation.

Dedicated to sustainability and creating comfortable, healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field in innovation with our cooling, heating, indoor air quality, and refrigeration systems.

Job Description:

This field consultant develops and delivers training courses for training customers or technical employees focused on the installation, maintenance and repair of HVAC products.

The consultant also troubleshoots technical inquiries.

Duties include, but are not limited to:

Identify customer needs.
Investigate and resolve technical inquiries.
Assist in developing, testing and maintaining courses and materials used in training.
Assist in establishing course content and student learning objectives.
Prepare course syllabus, lesson plans and student manuals, and coordinate the development of training aids.
Review problem areas and identify training needs.
Develop criteria for evaluating the effectiveness of training activities.
Update course materials on a continuous basis to ensure timeliness and relevance.
Conduct training using all delivery methods.

Qualifications:
Requires a high school diploma or an equivalent combination of education and experience. Prefer two year college degree, HVAC degree or equivalent. Requires at least 1 years relevant training experience in addition to at least 5 years technical experience.