Claims Representative, Full-time New Graduate - Ottawa, Canada - Definity Financial Corporation

Definity Financial Corporation

Verified Company

Ottawa, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Full time

Description

Job

ID :
6823

Category :
Claims

Brand :
Definity

Regular/Temporary :
Regular

Fulltime/Parttime :
Full Time

Location :
Ottawa, Canada

Definity includes some of Canada's most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance.

With strong roots that date back to 1871, we've grown to become a digital leader in the insurance industry. We're proud to help our clients and communities adapt and thrive in a world of constant change.

Our promise to you:
It's better here. Why? Because we CARE, and we provide an employee experience that's collaborative, ambitious, rewarding, and empowering.

Our ambition is to be one of Canada's leading and most innovative P&C insurers. Come be a part of our journey, and love what you do.

Definity offers a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with.

Leaders partner with their teams to find the right balance of on-site and remote work that best meets the needs of their teams, colleagues, brokers and customers, while ensuring collaboration, teamwork and accountability for goals.

YOUR NEXT STEPS AS NEW GRADUATES
From classroom to career, every step of your journey has an impact on your future. That's why it makes sense to choose a company that offers truly rewarding work and real-life experience.

At Definity, your contributions, creativity, and energy will be put to good use, and you'll get to be involved with initiatives that support our strategic goals and use your skills in a supportive team environment.

If you're looking for a company that takes care of its people — full time and part time alike — and has a track record of doing big things, get ready to love it here.

What you'll be doing

The Claims department is at the heart of what we do, guiding our customers through the claims process every step of the way in moments that are often difficult and stressful for our customers. We strive to keep customers happy while restoring their properties, businesses, and lives.
We work with vendors, lawyers, and many external partners to resolve claims professionally and efficiently — delivering on our promise to be there when our customers need us most. And when catastrophes strike, we're on the ground supporting our broker partners and customers.
As part of the broader claims team, you could be working in one of several teams either assisting with claims adjusters, investigating, evaluating, and settling claims or working with our data and reports to track and monitor fraud and other trends.
Securing details of claims by corresponding with claimants and/or representatives
Processing income replacement, nonearner, and attendant care claims
Reserving files appropriately after assessing claim and maintaining detailed file records on an electronic claim system.
Processing payments after confirming benefits, eligibility and reserves.
Coordinating the most effective course of action for claims
Confirming collateral benefits
Responding to claimant correspondence in accordance with the applicable legislation
Reviewing and approving, when appropriate, treatment plans for claimant rehabilitation
Arranging insurer examinations to determine benefits eligibility.
Preparing referral packages and obtaining the necessary medical information for insurer examinations
Responding to assessment recommendations
Other duties as assigned.

What you bring

Currently pursuing a University or College Degree in Insurance, Business, Kinesiology, Psychology, Law or Sociology
Professional, friendly and courteous in all interactions, whether with customers or coworkers
Able to perform well in a busy operation and remain calm under pressure
Problem solving skills with the ability to consider how things work from multiple perspectives
Strong written and verbal communication skills
Collaborative team player with strong communication skills
Great time management, ability to multitask and strong attention to details
Proficient in Excel and Powerpoint

Go ahead and expect a lot — you deserve it:

Did you know?
- _We care about our new graduates:_ Definity's students are considered the best pipeline of talent for our full-time, permanent positions.
- _We care about students:_ Definity distributes $85,000 in scholarships to students across Canada each year.
- _We care about our community:_ Definity donates more than $1 million every year to causes that drive true change in the neighborhoods in which we live and work.

Go ahead and expect a lot — you deserve it, and we've got it: