Customer Account Coordinator - Delta, Canada - XTL Transport, Logistics, Distribution

XTL Transport, Logistics, Distribution
XTL Transport, Logistics, Distribution
Verified Company
Delta, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description
XTL Distribution is looking for a Customer Account Coordinator for our Delta Warehouse


Responsibilities

  • Develop and maintain customer relationships
  • Update customer profiles and monitor accounts
  • Create orders while ensuing invoices and billing are accurate
  • Prepare reports required for clients and/or sales
  • Modify and update customer account data
  • Follow up with the operations department to ensure that all relevant documents are accurate (products received and products shipped)
  • Check that transactions and services are correctly entered into the system and invoiced
  • Schedule and update appointments when required from customers
  • Follow up with customers on a regular basis
  • Communicate customers' requests/ needs with operations
  • Ensure data integrity while complying, tracking, managing and completing the orders
  • Ensure quality of all services and verifying accuracy of data prior to completing the orders

Requirements:


  • Must have at least 1 year of previous experience working in a warehousing, transportation or logistics environment
  • Excellent customer service skills and professional demeanor
  • Strong business acumen and problem solving skills
  • Strong knowledge of Microsoft Suite
  • Knowledge of AS400 is an asset
  • Able to work independently with little supervision with a strong attention to detail
  • Able to juggle multiple projects, some with conflicting deadlines and give close attention to detail

Shift

  • Monday
  • Friday, from 8:30 am to 5:00 pm

Benefits

  • Group insurance benefits paid at 100% by the employer after the probationary period;
  • Have a competitive salary
  • RRSP match program with match up to 3% (after completion of 3 months probation)
- "Open Door" corporate culture

  • Pay based on experience
  • Interested applicants, please forward your resume by responding directly to this ad. All applicants will be treated with the highest degree of confidentiality._
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