Parts Person/service Writer - Calgary, Canada - Standens, an IMT Company

Standens, an IMT Company

Verified Company

Calgary, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

General Description

Skill/Effort Requirements

Excellent customer service skills.
Must be able to work in a high pressure environment safely.
Must be able to present yourself in a positive, professional manner to colleagues and customers.
Ability to effectively present information and respond to questions from coworkers, managers, customers and the general public.
Exhibit basic computer literacy, including clear typing skills.
Valid drivers license an asset.
Experience with truck suspension, driveshaft's, and hitches an asset.
Good mechanical knowledge, with 1 + years of automotive/truck experience.
Forklift experience an asset.
Parts apprenticeship an asset.
Ability to work in a fast paced team environment.

Responsibilities

Work professionally and cooperatively with other employees.
Maintains a good attitude and solid work ethics.
Learns and effectively uses the company business system.
Acknowledge all customers as they arrive in facility and serve them as efficiently as is possible.
Informs customers of additional parts requirements and ensures that the customer is exposed to the full product line.
Answers phone calls in a timely and appropriate manner to provide the sale, price quotes and other information.
Provides high level of service to internal and external customers.
Communicates with and supports other personnel and departments.
Accurately make repair orders as per customer concerns with vehicle.
Notifies the customer when vehicle repair is complete and ready for pick up.
Other duties as required.