Business Credit Cards Intern - Toronto, Canada - TD Bank

TD Bank

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

All companies are not the same. What makes TD special as a business is also, what makes us special as an employer.

Why TD?

TD's Colleague Promise:
A better you. A better us.
A more confident you means a stronger us. We empower you to grow your skills, gain new perspectives, and create impact at work and in your community. That's our unique and inclusive culture.

Department Overview

Canadian Credit Cards is the largest dual issuer of Visa and MasterCard products in Canada and holds #1 market share in terms of outstanding loans.

TD Consumer and Business credit cards are distributed nationally, leveraging our retail distribution network, direct response channels and key co-brand partnerships.

TD is also a leader in direct to consumer affinity marketing by way of MBNA's partnerships with retailers, non-profit organization, sports teams, and other third party organizations, including private label financing.

Business Credit Cards is responsible for supporting TD's small business customers by providing leading business credit card solutions.

As the product owners, we are accountable for the full customer journey and are intensely focused on helping our customers and colleagues as we deliver digital tools, automate critical processes and continually seek ways to add value through our products.

Co-op and Internship opportunities allow you to gain valuable work experience across a number of the businesses at TD.

You will work with experienced colleagues, receive world class training, and be part of a community of students across TD, where you will have an impact, grow as individual and experience our culture of care.

Our
Co-op/Intern Programming is offered with select Co-op and Internship roles and is designed to help you better understand the TD business, build on critical career capabilities, and broaden your professional network.

This program is designed to complement your on-the job experience and features:

Leadership talks with key Leaders from across the organization
Lunch and Learns on topics such as Innovation
Diversity and Inclusion and Personal Branding and so much more

CUSTOMER:

Maintain up to date awareness of regulatory, competitive and industry landscape to obtain market insights; assess where gaps exist, support the implementation of solutions which meet or exceed customer expectations
Provide input to Product Managers through conducting forecasting and modelling activities to support the planning process
Develop and maintain customer and employeefacing documentation and communication materials in conjunction with key partners, i.e. Marketing
Conduct impact assessments (on customers, operations & financials) as product process and procedure changes are proposed
Liaise with various partners and stakeholders in the resolution of issues
Recommend and champion strategies to enhance the customer experience
Recommend solutions to improve the product, pricing, service, and/or process
Interact with vendors and other external parties for business function management

SHAREHOLDER:

Adhere to enterprise frameworks or methodologies that relate to activities for own business area
Understand and contribute to the achievement of the business strategy, goals and objectives
Support the Product Manager or Senior Product Manager with product profitability analysis, market trends, pricing, distribution support, policy analytics, and the creation of business cases
Compile and analyze key performance statistics when required
Conduct ongoing industry and competitive analysis to obtain market insights Adhere to internal policies/procedures and applicable regulatory guidelines
Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
Assist with onthego projects and provide input into the review of business requirements, including supporting technology initiatives
Be knowledgeable of and comply with Bank and Industry Codes of Conduct

EMPLOYEE/ TEAM:

Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
Participate in personal performance management and development activities, including cross training within own team
Keep others informed and uptodate about the status / progress of projects and / or all relevant or useful information related to daytoday activities
Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate
Contribute to a fair, positive and equitable environment that supports a diverse workforce Act as a brand champion for your business area/f