Claim Advisor, Accident Benefits - Markham, Canada - Allstate Canada
Description
Who is Allstate:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life.
The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture.
Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism.
Serving Canadians since 1953, Allstate strives to provide reassurance with its "You're in Good Hands" promise.
Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.
Role Designation:
Home-Based
Benefits to joining Allstate
Flexible Work Arrangements
Employee discounts (15% on auto and property insurance, plus many other products and services)
Good Office program (receive up to 400$ back after purchasing office equipment)
Student Loan Payment Matching Program for Government Student loans
Comprehensive Retirement Savings Program with employer matched contributions
Annual Wellness allowance to support employees with improving health and wellbeing
Personal reflection day
Tuition Reimbursement
Working within the community and giving back
Job description:
Our team is growing, and we are actively looking to hire Claim Advisor - Accident Benefits.
Reporting to the Manager, Casualty Claims, as Claim Advisor, Accident Benefits you will investigate, assess, and settle injury claims by telephone and/or written correspondence
Accountabilities:
Ensure superior customer service experience
Investigation and settlement of injury claims (first party).
Interpreting insurance policy wordings, determine policy coverages and reserves.
Ensure prompt and equitable settlement of claims.
Advise distribution partner on possible coverage opportunities.
Qualifications:
Minimum post-secondary education or equivalent
Minimum of 1-2 years as a claim advisor or similar role and/or have a medical background and experience working in a medical environment.
Commitment to providing outstanding customer service.
Proficient keyboard skills and computer literacy.
Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.
LI-remote
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