Casual Customer Experience Associate - Westbank, Canada - Scotiabank

Scotiabank

Verified Company

Westbank, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Requisition ID: 166722

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role:

What you'll be doing
The most important characteristic of our Customer Representatives is their ability to help our clients.

Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Representatives are people-centric and able to connect with customers in a relatable way.

As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer's journey by:

Taking a proactive approach to discovering our customer's needs and listening to understand what they are asking for
Nurturing rich, longstanding relationships

What you've learned

How to build strong customer relationships and deliver excellent customer service
How to uncover and solve the customers' needs
How to explain complicated things simply
Demonstrated success in a target based performance environment, as well as contribute positively to a teamoriented work environment
Demonstrated an eagerness to learn and determination to succeed

What we're offering

The opportunity to join a forwardthinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
A competitive compensation and benefits package
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities for you and our customers

Location(s): Canada : British Columbia : Westbank || Canada : British Columbia : Kelowna || Canada : British Columbia : Peachland || Canada : British Columbia : Penticton

Scotiabank is a leading bank in the Americas

Guided by our purpose:
"for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.