Accounts Receivable Clerk - Canada - Compugen

Description

About CompugenCompugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new possibilities.

Every day, our dedicated staff across North America focus on providing extraordinary customer service and support experiences to private and public sector organizations.

Join us and help us make a difference.

Are you an accomplished Accounts Receivable professional with a passion for customer service and relationship building? At Compugen we pride ourselves in delivering top tier products and service to our clients and our financial team plays a crucial role in maintaining these relationships.

As an AR specialist focused on portfolio management and customer liaison, you'll have the chance to shape positive financial interactions and contribute to our overall success.

Reconciliation of accounts dailyMonitoring customer account details for non-payments, delayed payments, and other irregularitiesInvestigate and resolve customer queriesResearch, understand, and process adjustmentsOrganizing a recovery system and initiate collection effortsCommunicating with customers via phone and emailInteract with Sales Department and customers to resolve discrepanciesDevelop and monitor sound credit policies; perform credit checksSupport the company in optimizing our financial transactions and systems by performing reconciliation of payments and customer accountsCommunicate discrepancies to the management team, identify slow-paying customers, and recommend collection candidatesStrengthen and grow relationships with clients by communicating with customers regarding past-due accounts
Certified Credit Professional designation or working towards. 2+ years of experience in the A/R functionProficiency with Microsoft Office (Excel, Word, Outlook)Strong communication and interpersonal skills.

Must be able to effectively communicate, both orally and in writing, with partners, staff and fellow department members, as well as clients.

French is not required but would be an assetSkilled in problem solving and the ability to multi-task several duties at once and prioritize them.

Every day, over 1500 dedicated employees across Canada focus on providing exceptional customer service and support experiences to private and public sector organizations.

Since 1981, the Compugen team has developed a strong reputation with market-leading vendors and customers, for creating, implementing and supporting innovative IT solutions that delight thousands of customers.

We value and celebrate the diversity of our team and welcome applications from racially visible persons, Indigenous peoples and persons of the LGBTQ+ community.

Equity Statement Consistent with our commitments to equity and diversity, we actively recruit from all designated groups. We aim to provide a work environment where excellence is allowed to flourish and diversity is prized.