Client Specialist - Edmonton, Canada - Igloo Design Studios

Igloo Design Studios
Igloo Design Studios
Verified Company
Edmonton, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description

KEY RESPONSIBILITIES

Duties:


  • Work in tandem with flooring account manager(s) as assigned by management
  • Foster and maintain positive relationships with internal and external clients
  • Daily data entry for both supply and manufacturing needs
  • Fulfill quote and design requests, tenders, and orders for client base
  • Maintain builder's portals: scheduling, PO/VPO requests
  • PO entry and order reconciliation
  • Entering install dates in our scheduling program
  • Create and maintain spreadsheets as necessary
  • Follow through on design requestsincluding preparation of quotes
  • Address customer concerns with appropriate internal departments
  • Compile documentation with returned product (Credits/Client Returns)
  • Process credit card sales for customers where applicable
  • Assist in setting up new customer accounts
  • Participate in weekly meeting with management
  • Other jobrelated duties as assigned

QUALIFICATIONS

Training:
High School Diploma, previous experience is considered an asset. Post-secondary education (particularly Interior Design, Business or Office Administration) also considered an asset.


Requirements:


  • Strong written and verbal communication skills
  • Excellent interpersonal and customer service skills
  • Superior analytical and problemsolving skills
  • Excellent attention to details and prioritization skills
  • Strong knowledge of Microsoft Office, including Excel and Word
  • Strives for Continuous Improvement
  • Willingness to cross train to other positions to complement role
  • Must be able to work in a fast paced, high pressure environment
Monday

  • Friday 8am
  • 5 pm

Job Types:
Full-time, Permanent


Benefits:


  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • Vision care

Schedule:

  • Day shift
  • Monday to Friday

Work Location:
In person
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