Service Advisor - Courtenay, Canada - BCAA
Description
Work at an award-winning top employer If you are looking for an empowering and progressive place to shape your future, then you've landed in the right place at BCAA.
With our corporate Head Office in Burnaby and locations around BC, we offer a wide variety of opportunities all across the province.
Share our purpose to empower British Columbians to move forward.- SERVICE ADVISOR
- Summary_
- As one of BCAA's Memberfacing team members, the Service Advisor is an Insurance Professional dedicated to delivering amazing Member experiences through the servicing of BCAA's products and services, with a focus on Membership, Travel and Auto Insurance products. The Service Advisor is a source of positive brand impressions and builds longlasting relationships with our Members and helps them derive the maximum value from their Membership through identifying needs for additional BCAA products and services. The Service Advisor collaborates with a team who is passionate about igniting unparalleled Member loyalty that enables BCAA to be the most trusted organization in British Columbia.
- Key Responsibilities:_
- Minimum Qualifications- Completion of Grade 12 2 years' experience in a Sales and Service environment Level 1 Insurance license (or willing to obtain within 3 months) Completion of Autoplan Essentials within 3 months from start date in position Demonstrated sales productivity and customer service skills Demonstrated multi-tasking skills and proven ability to prioritize activities Strong interpersonal communication skills Ability to work within a fast-paced team environment and maintain a high level of professionalism Proven judgment and decision-making abilities. Must be able to consider costs and benefits of potential products in order to make appropriate recommendations Proven critical thinking abilities. Must be able to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems Ability to meet prescribed sales, business-building, retention and customer satisfaction targets and objectives
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