Head, Access Services - Hamilton, Canada - McMaster University

McMaster University
McMaster University
Verified Company
Hamilton, Canada

1 month ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Schedule
35 hours per week


Education Level
Master's Degree


Career Level
Level 3 or 4

McMaster University Library is seeking a creative and collaborative leader to assume the position of Head, Access Services.


The Head, Access Services, provides leadership and vision for all components of the University Library's research help, circulation, reserves, stack maintenance, and resources sharing across three locations.

They design accessible, forward-looking, and user-centred services that advance the diverse teaching, learning and research needs of our user community.

They take a lead role in the collection and analysis of services related data to support evidence-based decision making and continuous improvement.


  • Provide leadership and vision for the University Library's research help, circulation, stack maintenance, reserves and resource sharing services across three locations (Mills, Thode and Innis libraries).
  • Responsible for the management, leadership, and development of a diverse work team.
  • Maintain a high level of awareness of library service and user trends, monitor users' needs and anticipate requirements for the implementation of new services.
  • Promote effective communications between other Library Services units (Makerspace, Library Accessibility Services and Lyons New Media) and other library departments (Collections, Digital Experience, Research Collections, Maps, Campus Classroom Technologies, Teaching and Learning, Health Sciences Library, etc.).
  • Develop relationships and liaise with university departments/faculties (UTS, Registrar, Student Accounts, faculty and TA's in various departments, satellite campuses).
  • Ensure Library Services statistics are collected, stored and shared.
  • Develop procedures and draft policies that improve library services and promote excellent user satisfaction.
  • Stay current with and explore emerging technologies; lead the implementation of technologies that enhance workflow productivity and enhance services.
  • Chair or serve as a member on library and university committees, task forces and projects aligned with position responsibilities.
This is a full-time, continuing appointment, reporting to the Associate University Librarian, User Services and Community Engagement.


Assets:


  • Proven project management skills
  • Excellent people skills
  • Demonstrated leadership skills
  • Creative and innovative thinker
  • Builds rapport quickly; able to build good working relationships
  • Team leader
  • Motivated, energetic, helpful and enthusiastic attitude
  • Familiarity with Alma
  • Experience working with eReserves
  • Knowledge of copyright
  • Understanding of AODA

Qualifications:


  • A Master's degree from an ALAaccredited school of library and information science or its equivalent.

Compensation:


Additional Information:


McMaster University Library expects librarians to be active and engaged with the broader library and research community through both professional service and professional or scholarly activity as defined in Article 3 of the MUALA Collective Agreement.

Qualified persons who wish to be considered for this opportunity should submit their curriculum vitae with a covering letter. The estimated start date for this position is July 31, 2023.


Context:


McMaster University Library aspires to be a catalyst of intellectual activity for the University and its community. We pride ourselves in delivering innovative services, welcoming spaces, extraordinary expertise and exemplary collections to accelerate research, enhance learning and improve the user experience.


The University Library system is comprised of the Mills Memorial Library (humanities and social sciences), the Thode Library of Science & Engineering and the Innis Library (business).

The Library is known for its distinctive collections of archival materials and rare maps and the extraordinary expertise and creative spirit of our staff.

We are home to the world-renowned William Ready Division of Archives & Research Collections (including the separately housed Bertrand Russell Archives), the Lyons New Media Centre and the Lewis & Ruth Sherman Centre for Digital Scholarship.

We work in close partnership with McMaster's highly regarded Health Sciences Library.

We are actively engaged in the university's larger teaching and research missions through our management of classroom technology and our oversight of McMaster Experts, the university's research information management system (RIMS).

McMaster's libraries are active contributors to the national and international library community.

We are members of the esteemed Association of Research Libraries (ARL), the Canadian Association of Research Libraries (CARL) and the Ontario Council of University Libraries (OCUL).

Ranked as one of the world's Top 100 universities,
McMaster University is devoted to the cultivation of human potential, realized through our innovative educational programs, cutting-edge re
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