Investment Hub Officer - Toronto, Canada - Foreign & Commonwealth Office

Sophia Lee

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Job Description (Roles and Responsibilities) 1


Main purpose of job:


Be part of the Department for Business and Trade's (DBT) mission to drive more investment between North America and the UK.

With a mature, high spending consumer market and an open, liberal economy, world-class talent and a business-friendly regulatory environment, the UK is the leading destination for foreign investment in Europe, and the second highest investment destination in the world.

The UK is also the world's sixth largest exporter and the second largest services exporter.


This is an exciting opportunity to develop further the special relationship between the UK, Canada, and the US, supporting work at the forefront of international diplomacy to make a real difference globally.

You will become part of the newly established and evolving North America Investment Hub with a real opportunity to work with stakeholders to shape how the team supports and services wider foreign direct investment work and our high value investment strategy across the North American network.

The Hub manages a newly launched digital service to provide support for US and Canadian investors interested in expanding their business into the UK, as well as providing leads and business intelligence for the network to drive delivery of foreign direct investment into the UK.

You will be responsible for investor support, including engaging with investors and triaging projects via the digital service, as well as lead generation for the North American market.


Roles and responsibilities:


Main duties:

  • Assess and progress incoming investment projects through the digital service platform and ensure records are updated;
  • Support team in the proactive management of pipelines ensuring data quality, prioritisation and high performance;
  • Lead on investment verification processes for hubled projects;
  • Regularly monitor the digital service's information ensuring the latest information is up to date;
  • Engage and communicate with investors about their investment projects and longterm planning.
  • Promote tools and automated processes with internal teams to improve lead generation and business intelligence.
  • Evaluate investment project records to identify trends and adapt outreach strategies;
  • Keep pace with market trends, initiatives and centres of excellence across the North America network to identify best practices and stories of success;
Support Head of Hub on reporting, forecasting and overviews;Build relationships with stakeholders providing information on project triaging, project updates and outreach to investors;Support for engagement forums to collaborate with network teams on designing process, communications and strategy;Occasional support for Ministerial visits, trade events, campaigns;

  • Other duties as assigned.
This is a new position offering a fantastic opportunity to influence and shape the new investment hub.

Interested parties should be passionate about delivering impact, be innovative, willing to be adaptable and test new ideas to drive high performance across the North America network and ensure UK investment support is fit for the future.

Essential qualifications, skills and experience 1


Essential on arrival:


  • Demonstrated professional experience in a business development, sales or client focused role.
  • Excellent time management skills with a proven ability to meet deadlines
  • Excellent interpersonal skills with a professional and helpful manner
  • Ability to undertake research and follow market trends to identify new opportunities
  • Excellent organisational skills and meticulous attention to detail
  • Excellent verbal and written communication skills
  • Proficiency in Office 365 and Microsoft Teams
  • Must be able to attend events outside of office hours and undertake occasional travel within the North America and the UK.

Language requirements:


Language:
English


Level of language required:
Must be fluent in English, both written and verbal

Desirable qualifications, skills and experience 1


Desirable:


  • Interest in and knowledge of investment market trends in North America and preferably in the UK
  • Experience in digital shared service platforms


  • Required behaviours 1

  • Communicating and Influencing, Delivering at Pace, Managing a Quality Service, Seeing the Big Picture Application deadline 23 April 2024
Grade - Executive Officer (EO)

Type of Position - Full-time, Permanent

Working hours per week - 37.5

Region - Americas, Caribbean & Overseas Territories

Country/Territory - Canada

Location (City) - Calgary, Toronto

Type of Post - British High Commission

Number of vacancies - 1

Salary Currency - CAD

Salary 1
- $71,460.64

Start Date - 24 June 2024

Other benefits and conditions of employment 1


Working patterns:

This role is 37.5 hours a week, Monday to Friday. The consulate does not have a long working hours culture. The UK in Canada Network offers an excellent benefits package. T

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